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“The best hardware store i've ever been in in my life.Not because of what they have, but the knowledge they have.. Never once had I asked a question.They couldn't answer or at least point me in the right direction”
“They always have what I'm looking for even when other stores like Homedept and Lowes don't and usually at a better price plus I get rewards.for buying items and also extras on my birthday”
“Anthony the manager very professional took great care of my daughter for her options for doors and trim. Will always come back for their hands on service. Anthony and staff good work keep it up thanks”
“This place has a great selection and very knowledgeable staff. Unlike Home Depot the staff here can teach you how to do the job you are working on the correct way.”
“Great place to find tools for construction works, gardening and painting job.
The small materials that you won’t find everywhere else, Home Hardware carries.
Workers are very helpful to find products you need”
“Great service, they were able to provide me with some large pipe extractors that I couldn't find locally. (1" pipe and a 1/2" pipe fitting) much rather support a local business than big box or online. The quality of the extractors they had were far better and larger than what the big box had to offer.”
“They have a fantastic selection in store, and I like working with the people there because they are employee owned and operated.
All types of things in stock”
“Friendly and helpful staff. Manager Nick is easily one of the best leaders I've seen in a retail workplace. He cares to remember his frequent flyer customers by their first name. Always appreciate his very reasonable and father-like insights and advice. Couldn't be happier with his professional, yet family like culture he's established at the Niagara falls location. Such a unique environment to experience in a chain tool store, love you guys frfr”
“The crew at the Cooper Electric Branch in Niagara Falls has always taken good care of getting my orders right and on time. Colby Swain and Kyle at the counter always take my orders and get them for my crews so they can get to their jobsites. Dave and Nicole have been there the longest and are a wealth of information. Thank you everyone for all your help. Cooper Electric's finest!”
“I had an exceptional experience at the Home Depot in Niagara Falls and felt it deserved a detailed review. From the moment I entered the store, everything was well organized, clean, and easy to navigate, which made shopping stress-free.
What truly made my visit stand out was the outstanding service I received from Laszlo, a staff member of Hungarian background. He was extremely polite, professional, and genuinely helpful. Laszlo took the time to understand exactly what I needed, patiently answered all my questions, and even offered practical suggestions I hadn’t considered. His knowledge of the products was impressive, and he went above and beyond to ensure I left with exactly what I needed.
Even during a busy time in the store, Laszlo remained calm, approachable, and attentive, making the experience feel seamless and personal. It’s rare to encounter someone who combines professionalism, patience, and genuine friendliness so effortlessly.
Overall, this Home Depot location exceeded my expectations. The store is well-maintained, organized, and easy to shop in, and staff like Laszlo truly elevate the customer experience. I will definitely return and highly recommend this store—especially if you’re lucky enough to get assistance from Laszlo. Keep up the fantastic work!”
“I was doing some plumbing repairs at home, I have no plumbing experience, so I brought the pieces that I wanted to replace with me and I was staring at the shelves for about 15 minutes, till God sent me an angel named Jennifer! In one minute she looked at me parts, said follow me, grabbed the pieces I needed without even looking, she even cut that one piece to the size I needed! Oh Jennifer is the best!!!!”
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“Drip!Drip!Drip!From a bathroom faucet made by Delta... and guess who had the parts, in stock... go ahead, guess!These guys! It's a plumbing parts store... not a show room... get in, explain what you have (a few good resolution pix help a lot) pay for and fix stuff.”
“Went in to find a gate like thing i can put in the ground to stop my dog from crawling under my fence, confusing isn't it? Not for Joe! He knew exactly what i was talking about, and helped me find exactly what i need!! Rona is lucky to have Joe!”
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“I needed a candy thermometer and decided to call . The man said they had one and I thanked him. Went to go get it and he had set it aside for me and I didn't even ask for him to do. Very friendly and very pleased with service. Will be my to go hardware store. Highly recommend”