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“I am so happy with our new Branch Manager Ukura Hodge!! She was so wonderful, efficient, and professional in helping me take care of my banking needs. Everything was taking care of in speedy time and called me the next day as promised. She fully explained everything she did for me. She also gave me some future options to think about. I am more than happy to know she is always there and ready to help. She is super nice and always welcoming!!”
“I was about to leave when I learned of the current cd rates, which were different from those seen on the web site. Thanks to Ms A. Green, who informed me that the 4.50 APY was still in effect. She then helped me open this new cd account.
Ms Aikyea Green Thank You. You have provided the best professional & courteous customer service I rarely received.”
“I don’t remember the girl that helped me his name, but it was very pleasant. They were all very nice. Answered all my questions and he was just pleasant to talk to.”
“Whenever I visit this location Cynthia Calderon is always a pleasure to work with. Her professionalism is too tier. She always listens and addresses my concerns and follows up with a resolution. Whenever I need anything I always looks for her. She is truly a rockstar!!!”
“Really great customer service here. The people who work here are hard working and actually care about your banking experience. I wouldn't switch banks if people paid me to! Thank you to Jovia and this branch for caring about the customers and for always keeping a clean environment. I had an issue with the atms and I received a call offering advice, despite my frustration on something that was entirely out of their control. They handled it with extreme professionalism.”
“I waited only a few minutes and I was helped by Josh who was very professional and courteous.
He helped me through my transaction and I was finished in a short time!”
“Christian was absolutely amazing! He went above and beyond to help me and made sure all of my concerns were addressed. His friendly attitude, professionalism, and dedication to customer service made my visit a great experience. Thank you CHristian and all of the personnel for making banking so easy and enjoyable. FIve stars all the way!”
“I was so elated today to have had the pleasure to meet Steve. He was able to get give me the answers that I needed for all the questions that I had and made me feel like a valued customer. Please tell Kevin for me that I said thank you again and I will tell all of my family and friends about my amazing experience at MCU Springfield Branch. thank you again.”
8:30AM - 4:30PM
188-39 Linden Blvd, Queens
Credit Unions
“I will like to take time to praise your crew at MCU St. Albans, from the teller experience to your amazing rep Kerry-Ann Hamilton. I didn’t have to ask for help she came up to me and ask me what do I need help with and from that point on she went above and beyond to help me. Thanks for your service and I’m definitely looking forward to coming back”
“We enjoy visiting your Bethpage Branch on Grand Avenue in Baldwin. The atmosphere and the staff are welcoming, personable, professional and efficient. The experience is better than most banks we've dealt with in the past.”
“Generally pleased with the products that the bank offers. The customer service reps (in the branches) are friendly and knowledgeable. The Dutch Broadway location is normally crowded and doesn't have enough customer service reps. The Hempstead branch is more spacious and private.”
“This bank is excellent for loans and is always fast to receive the money. From what I've seen, the rates are the best. I've had 2 boat loans and a car loan here. And have recommended it to many people.”
“I recently had the pleasure of experiencing great customer service at the Merrick branch. I was greeted warmly by the staff, who made me feel welcomed.
Nirmal and Meghan took the time to understand my financial needs thoroughly, patiently explained detailed information about their services,answered my questions with clarity and professionalism and made the entire process smooth, keeping me informed every step of the way. I was impressed by their willingness to go above and beyond to ensure the completion of my visit.
The friendly environment made my banking experience a pleasure. I recommend this credit union to anyone looking for a financial institution that genuinely helps its members.”
9AM - 4:30PM
110-31 Merrick Blvd, Jamaica
Credit Unions
“Brendan was great and professional when getting my first car loan. He made the process easy and throughly answered any questions me or my mom had. Definitely recommend Brendan if you’re in the Hempstead area.”
9AM - 4PM
2201 Hempstead Tpke, East Meadow
Credit Unions
“My fiance and I just took out our mortgage with Josh Krisch from NFCU and we had such a positive expereince! The whole process was seamless and Josh was readily available with any questions/concerns we had. We also were able to lock in at such a low rate! Thank you NFCU!”
“After two weeks of traveling & a bachelorette party, I inevitably had my card flagged for fraud. Although the person I spoke with from corporate JOVIA Customer service was as useful as a fork in a bowl of soup, the staff at Jovia Financial Credit Union in Franklin Square are outstanding. I was very fortunate to be helped by Albert. As anyone can imagine, when you’re account is locked and bills need to be paid it can be extremely frustrating. Albert greeted me with a soft tone & nice smile. Within minutes everything was rectified… something that the guy on the phone said was impossible for another 5 days. I’m a big believer in giving credit when credit is due. Albert definitely deserves the recognition for being a valuable assets to this branch.”
“Terri from the Uniondale Call Center was extremely helpful in guiding me through how to check the status of my loan and upload my documents. I had called twice before and didn’t receive this level of assistance. She was professional, courteous, and went above and beyond to help. Thank you, Terri.”
8:30AM - 4:30PM
1660 Hempstead Turnpike, Elmont
Credit Unions
“The branch needs more staff/member service rep to reduce the wait time. However, the staff are excellent. They are efficient and courteous. David Louis was very professional and efficient. He addressed all my questions and concerns. And, I had a few.”
“I spoke with Joel he was awesome he answer all my answer especially about CD'S
Plus I had other questions it went very smoothly i left with such a positive feeling
I would recommend this bank at least with Joel.”
“Without going into personal details, i was having a bit of trouble with my account. Thanks to the branch manager Yogi, it was totally resolved. I can't thank him enough. In my opinion, he's a fantastic asset to the bank. He Rocks! Thanks again Yogi!”
“From my personal experience I can tell you that Mrs Rachel wacker is one of the best binary options/forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to no experience. Today I remain grateful to Mrs Rachel wacker for putting me through during my early days of trials and errors.”
“Every staff member at this branch are awesome!! Paul, Joe, Celeste and everyone else (too many to name) always have the customers amongst their top priority. THANK YOU Rockville Centre NEFCU.”
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“After experiencing the cold and unfriendly staff of the commercial bank across the street I decided to go with my grandson and open an account at Bethpsge credit union. (Long Beach) What a pleasant surprise. We we greeted by a friendly teller that informed Cristen Kurlowicz they were wanted to open some accounts. Christen was extremely competent and knowledgeable of all the products available an answered all our questions and made us feel welcomed to Bethpage. What a difference from the commercial banks. We couldn’t be happier with our transaction.
Thank you Christin”