Electronics repair in Rochester, NY

“Shout out to Mr Seyfi my screen was cracked bad i thought i needed a new phone but he fixed my screen with in seconds being satisfied is an understatement thank you so much for ur help”

“Mark is one of the most knowledgeable people in the area for hifi sales and repair. He's fixed several pieces of equipment for me and I've never been disappointed.”

“Microworx has been around for years. I bought equipment from them when I used to build my own systems. In later years, I had them build a custom system for my business in 2009 and I still use it. I couldn't be happier with their support and service over the years. Keep your money in our community and consider them for your next purchase.”

“If I could give 10 stars I would. I needed an ultrasonic welder for a product that I created and was working with another dealer who was telling me that I needed the newest product on the market for my application which was more than I could afford. I found Rochester Industrial on Google just by searching Used Branson Ultrasonic Welders, they are the second tab from the top, as I wanted to get some additional information as I didn't know that much outside of what I was being told so I called and had the pleasure to speak with Joe. I sent him all the information he requested regarding my application and he got back to me with pictures and a description of a machine that could do the job for about half of what the other guy wanted to charge. Normally I call a few places but after I spoke with Joe, I was sold!!! First, he took the time to understand what I was doing and second, the way he told me he would take honest care of me and make sure that the machine would work for my application before trying to sell me was something that doesn't happen very often in today's world. After a month or so of sending my parts to him, he called and told me that he had another option, as he was struggling getting a turntable to work correctly on the machine which was simply a bonus for me, so no big deal from my end. Normally when you hear bad news, the person giving it reflects it in their tone but that wasn't the case here. Joe said in an upbeat way, "Great news Nate, I got a machine that will work better, you can do more of your product faster and it's cheaper". I didn't have to think twice on that one, let's get it going. Another month down the road, after Jack and Doug had helped me with quite a bit of testing to make sure that everything was working well, I went to see them and make the purchase. When I got there, I was introduced to everyone and Doug gave me a quick tutorial of the machine and then we went to work setting the correct parameters for my application. We didn't have it completely dialed in when I left but we were very close, note that the parts I am working with are very small, two small pods of 8mm x 5mm, so there was a fine bit of tuning. I paid them as I knew it would work and they kept the machine to continue working on getting it right before they shipped it. When I got it, I set it up, called Doug, spoke with him for 5 minutes and started working with no issues at all. They had fine tuned this machine so that all I had to do was set it up, plug it in and start working. No one can ask for or get better service from anyone for anything in this world, I'm confident in writing that. From someone, me, who didn't even know this machine existed to now owning one and operating it as if I've had one for years over 3 month period of time is incredible. I am confident that my product would not be where it is today without Rochester Industrial and the efforts of each employee there. I am and will be forever grateful to Joe, Jack, Doug and the rest of their staff and look forward to working with them in the future if the opportunity presents itself. Great Company made up of compassionate people who care about what they do but more than that, care about the clients they work with to a degree that again, is lost in today's world with other businesses. If anything tells you how a person is, this will. As I was getting ready to leave Buffalo, it was near blizzard conditions and no cabs or ubers were running so Joe packed me up and brought me to the airport himself so that I could catch my flight. I appreciate everything fellas, THANK YOU!!!”

“I have a Samsung tablet and my son brokeI'm going cellaxs mobile repair shop and he pix it's very good service &qukly and very low priceAnd( NASIR )is very good service and good technician”

“I get asurion for everything I can but For some reason this time it was very difficult when in the past all of my warranty claims were easy. this one I had to refill out form after form and had trouble every step of the way just about. Still got it done though”

“Hello Everyone at ubreakifix!Thank you for the amazing and fast work you did on my phone. I was in a tight spot and needed my phone for work, thank you and thank you again for your efforts and speed of service. May your company prosper to the max heights and service many electronics. I will recommend you to everyone I know who needs excellent electronics repairs.Regards, your very happy customer. :)”

“After taking my Toshiba DVR to their authorized dealer on Scottsville road and having them repair and charge me for something they could not fix, twice, and then not telling me about it, I found a store in Greece, Video Awareness, that not only knew exactly what was wrong, but fixed it right away and it worked like it was brand new. All your electronic issues should go to these VERY knowledgeable people to be solved. (Even fixed my tape recorder deck.)”