Horrible hospital. I get disrespectful comments about how often I need to come in. They discourage me from coming to the hospital. They make me feel absolutely awful about myself and no one deserves that when they are looking for help with pain. The staff is so disrespectful that I choose to drive 30 minutes to go to strong... read full comment
July 2023
It's horrible. 9 hours and they told me to take advil. I had to come back in an ambulance just hours later and sat in with no staff in the hall for another 9 hours and 50 other people
July 2023
Er is a joke staff is rude I've personally seen faster treatment at a field hospital
From B. Thomas Golisano Emergency Center - Rochester General Hospital
The B. Thomas Golisano Pavilion and Emergency Center is an example of Rochester Regional's ongoing mission to provide the highest quality patient care and to best serve the Rochester community.
Opened in October 2009, the Emergency Department was built from the ground up to take full advantage of the latest innovations in emergency and cardiothoracic medicine, this 88,000+ square-foot facility nearly doubles the space devoted to these areas. While significantly larger, this impressive space is also designed to bring patients, medical personnel, and vital resources closer together - proximity that will both enhance and streamline patient care and safety.
