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“When I was about to stack a bunch of ceramic items in a bag at self check-out, Ashley stopped me in a hurry! She then personally wrapped each item in paper and bagged them for me, making small talk the whole time. She really went out of her way for me and it made my day :)”
“I LOVE this Family Dollar. These ladies are truly part of the community, and I really appreciate how they hold it down every single day. They are always the first ones to open and the last ones to close, making sure the neighborhood has what it needs.
During the recent snowstorm, when almost everything else was closed, this Family Dollar was open and available for the community. A lot of people didn’t make it to the store before the storm hit, and this location stepped up in a real time of need.
If no one else tells you ladies: you are appreciated. Corporate needs to recognize this team and give these employees a raise. They show up for the community, and it deserves to be acknowledged.”
“Love this store! Has some of the best up to date items. Anything from a snack, easy meals, cosmetics, household and I came across some amazing school 🎒🏫 supplies! Can't wait for Halloween 🎃 They always have the Holiday goods 😀”
“This is my neighborhood store. The staff are like close friends now. They are friendly, fun and personable. I am very concerned with the increase of crime directed at this store. They need more security and live patrols. There have been two violent incidents in a very short amount of time. It makes me fear for the safety of the employees.
Update: this store is desperately in need of help. Managers especially! Please come apply!”
“Amazing store! Every staff member is always very kind, helpful and go out of there way to help you! The store is always very clean and I always have a great experience shopping here! I would recommended this store to anyone! Thank you so much for always being so helpful and for a great experience at this store!”
“I'VE been to multiple Dollar Trees around Charlotte and this one is by far the most friendly of them all and they try really hard to keep it organized in there and I highly recommend checking it OUT. The lady's working in there are just super nice and they know how to treat their CUSTOMERS.”
“A lively and efficient crew, they welcomed & me seemed to be making the best of their shifts. It was a fun environment to shop- I've never thought that about a family dollar.”
“This was my first time going into a Family Dollar that I can remember and it was honestly a really good experience. The store was clean and the lady working was super nice. She greeted me when I walked in and was really friendly the whole time. I had my one year old with me and when I was checking out, she offered to help load my groceries in the car which was really nice. Then another customer said don’t worry about it I’ll help her and helped me take everything out. Great service, really friendly people, and just a good first experience overall. This is like five minutes away from me so I’ll definitely be coming back.”
“I do a lot of relief work and I do travel with a bookbag that holds my things for work. I just got off a shift and realized I needed to get change for the bus. I saw the dollar tree and was relieved. Upon walking up i saw the no bookbag sign on the door. From experience ive had ppl give ne a hard time about having the bookbag even when im going right to customer service. I sheepishly walked in taking my bag off my shoulders and asked the cashier if it was okay I left my bookbag up front. I just needed to get one thing to break change for the bus. The gentleman was super nice and told me to leave my bookbag on a shelf while I got what I needed. Even during check out he was super nice to me. Im sorry I cant remember you're name. But you were amazing.”
“I wanted to recognize Alexus for her outstanding customer service. She was professional, courteous, and genuinely cared about helping customers. She greeted everyone with a smile, stayed positive even while busy, and made sure I found everything I needed. Employees like Alexus make people want to come back. Thank you for the wonderful experience!”
“Need to Rename it to Dollar Tree Plus! Many items available. Prices are not always clearly marked $1.25, $1.50, $1.75 or $5, $6 or even up to $10!!!
Not a fan of the new changes”
“This store is one of the cleanest Family Dollar I've visited in a while. The one closest to my home is a mess all the time. It just doesn't do it forme. I will drive out of my way to come to this store. The staff is so professional. Keep this one open!”
“This store is really nice! It's big, stocked very well and lots of room in the isles. The only negatives were there was only one cashier and the line was super long! I had stopped in on my lunch break and standing in line took over half of it away ? there were pleyof other employees in the store stocking but no one came to help. Also, the homeless people sitting by the door begging and walking up to your cars was a little disturbing.”
“Went to Dollar Tree on South Blvd where I used to live for the 1st time in awhile. It was so well organized, clean & easy to find everything. I was very impressed & will come there more often even though I no longer live in that area. It was pleasant to shop there it would be worth the trip!”
“Today, the store was remarkably clean and de-cluttered. Usually, most aisles are messy and unorganized. Today, they were converting some of the aisles to Dollar Tree Plus. I like this store. It's huge, and I've been able to find very unique things here. I will definitely return soon especially to grab more bags of Harry &David's Moose Munch.”
“Rae is so awesome very welcoming he makes family dollar truly feel like a neighborhood store like a family. He greets you as you walk in the store is always clean and well stocked and he goes out of his way to make sure he delivers genuine customer service!!!! That man deserves a raise KEEP UP THE GREAT WORK RAE!!! Highly recommended to shop at this location”
“As they were locking the doors last night I came running up for a last minute purchase. The employee was extremely nice and let me slide in for my one item. I didnt catch her name but I believe she was the only one working last night on 10/29/2025. Much appreciated!”
“Staff is always friendly there I can't remember the lady at the front with the accent she's very nice Tiffany was very nice also the black man that was putting up stock was polite”
“Thus is my go-to store for thise last minute items or cute decorations. Staff are friendly and available when I have questions. Store stays clean for the most part except on restock day.”
“Staffing is few and far between
Stock is overflowing and the pricing is often incorrect always check your price on the shelf and the ads with what is shown on the register. There is not enough staff to change sale prices as advertised. I feel badly. That the staff work alone often in such a large store they have to leave it unoccupied to go to the restroom. Ím waiting at the register calling out hello, hello. To be rung up.”
“Today I went to Dollar Tree to buy some items for our Leadership Retreat. Drank and Jacob were so friendly and helpful to us!!! We got everything we need and didn’t have to go anywhere else!!! I love this store!!!!
Thank you Frank and Jacob for your great customer service!♥️”
“I can't WAIT to go back! Plus my friend Shawanna works there. I love the refrigerated section. I found frozen Gelato.....NAME BRAND!!
Gonna take my time NEXT time for sure!!!
She is an awesome employee!! Tell her HELLO 👋”
“The employees here always are always personable and they offer to help me take all my bags to my car, (because carts can’t go out the store).They really do care about their customers at this particular Family Dollar.”
“You will find the best employees in this store. They always welcome you with a smile and try to help you with everything you need. Although the service is small you can always find the essentials, if you go to the Frisado food area you will be surprised by the variety of things you can find. The management of this place is in very good hands, you can tell from how the store and the refrigerators are organized, the way they treat you and how clean the place is, definitely a place you want to visit.”
“I had a GREAT EXPERIENCE at this store!!
The customer service was Exceptional.
Store Manager, Ed and his Assistant, Terrica went above and beyond to make me Smile! - 10/10 - I Highly Recommend.”
“This is the best family dollar in the city the manager is the greatest woman in the world she spent nearly a hour helping me straighten out my greendot pre paid card she even did this during her lunch break she definitely deserves her spot as manager”
“Kenneth provides great customer service. He has only been at dollar tree a short few months, from my coming in the store frequently and when I came back and he was promoted to manager. I’m so happy to see things are turning around. Good to see great workers, who smile and interact with their customers.”
“Very professional soon as I walked in and I was greeted and you know that’s rare. Usually people just staring at their phones place was nice and organized and clean.”
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“Consistently awesome. The employees care about their workplace and they do their very best to keep the store in great shape. It should be a model for stores and caring employees for the entire US.”