I had a layover in Charlotte and decided to stop in The Body Shop. The salesperson, Coco, provided excellent customer service which prompted me to purchase several products. Coco’s friendliness and positive attitude made a difficult travel day seem less annoying.
July 2021
Staff are always pleasant and helpful. This location doesn't seem to be very busy and I'm always in and out quickly. They have no issue exchanging my burned out wallflowers.
March 2020
So inside the CLT Douglas store there was a young lady named Nirvana who was just the best.