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“Laura extremely efficient, patient and courteous and kind! Customer service oriented . Really appreciate having gotten her. Presents a positive image and attitude for the company!”
“Chilki, your customer service was by far the best experience I have had in 2025! Thank you for being patient and kind to my mother as she navigates technology that is new to her. In a time in this world where people don’t go the extra mile, you did and I appreciate you for the expertise that you exercised!! Have a great weekend on purpose! You are winning with staff like her!!?????”
“Easiest upgrade experience I had in a long while. The sales person, Sam was extremely patient in helping my son trade-in his old broken phone to a newer version. She answered a thousand qurstions and took the time to quote 2 different phones for us. Thanks Sam for all your help!”
“This store is awesome. Thought I needed a new phone. Ended up the charging port on the bottom of the phone needed repaired. They were able to repair it and because I've been a customer for 20 years, they refused to change me. I wish I would have gotten the girls name that waited on me and made the repairs. Her customer service was above and beyond!! Can't say enough good things.”
“I have been with cricket for 13 years and this is a long testing review I have taken my phone with cricket wireless all over the world and never had a problem great customer service the cricket stores that are around town are very nice to work with they all seem to know the knowledge about all the phones never had a problem in that department so overall review are great”
“Helped my friend to get a new phone. Representative at this store was awesome. She went above and beyond board to make sure that my friends new phone was set up properly. She comes highly recommended.”
“Just had a great experience with Micheal. I went in the pretty upset because the austintown store refused to even pull up my account. Micheal was sooo helpful. He covered everything. I left there with a brand new phone feeling GREAT about the money I spent there with him. All businesses need an employee like Micheal. He single handedly kept me a Verizon customer today, as I have been for the last 29 years.”
“Adam , was terrific help, very pleased with services he provided , today will definitely recommend the location on Tiffany blvd , Boardman Ohio…. thank you so much!!!!”
“The manager and representatives in the store were very knowledgeable! They were able to answer all my questions and even gave me a printed quote that show the overall pricing on the plan I was questioning! Fun group of guys as well!”
“Best customer service. Ryan was an awesome guy. Huge help with the direction with the insurance claim with a ran over phone and setting up a brand new phone. Att should be proud to have him on their team.”
“I just found the most patient, knowledgeable employee AT&T could ever have!
Amos Haynes was incredibly calm and happy as I asked 100 questions that 74 year olds ask! Hey, management, give this guy a raise.
He was wonderful!”
“20/10! DJ was so helpful and kind to me. He helped solved my problems fast and without headache. The whole team was very awesome. Welcoming, smiling faces! Thank you!!”
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“I Was Truly BLESSED My Ish On Today, My Phone 📱 WAS D.E.A.D. And She Was AWESOME. She Got Me A Great Deal.On My A New Phone An I Truly Appreciate Her, Being So Understanding To My Situation. I Wish Her The BEST IN ALL OF HER FUTURE ENDEAVORS, AND HAPPY NEW YEAR 🙏🙏🙏”