"This place suck they under cooked are steaks then when we sent them back they cooked them so much out of retaliation to sending them back they was like charcoal NEVER will I eat at Applebee's agean there gross just got home from there an now I feel sick"
November 2017 by Cincybearcatfan
"If you read my reviews, you'll see that I rarely, if ever, provide such a low review. This Applebees restaurant in Northgate Mall absolutely deserves it. Our party of 4 arrived for a late lunch at 1pm on a Sunday afternoon. The restaurant was maybe half full. We were promptly seated. 5 minutes later, the waiter stopped by and told us he would be back for our drink orders. 10 minutes after that, he arrived and took our drink orders. We also placed an order for an appetizer of mozzarella cheese sticks. 10 minutes later, after our waiter passing us several times, he brought our drinks. 25 minutes for drinks. Our appetizer arrived via another waitress shortly after that. Or order was taken and it took the food 45 minutes to make its way to our table. That was only after we stopped another waitress to ask where our server was (he decided to work a table of 8 that arrived 30 minutes after we arrived). When our food did arrive, one order was completely wrong which took an additional 10 minutes to arrive - we shared our meals and took my son's home in a to go container as we were already there for 75 minutes. No drink refills. No silverware or napkins (I had to walk to the server station to get it). My wife's chicken entree was very dry like it had been cooked, recooked and then placed under a heat lamp. My BBQ Bacon Burger had the burger and bacon....but no BBQ and what seemed like a whole head of shredded lettuce. Fries? Cold. Our service was so horrible that two tables that came in shortly after us, but had a different waiter, finished their meals and LEFT by the time we got our food.I will NOT give this restaurant a second chance and, by the looks of how empty it was on a Sunday, with football games on TV, many people seem to feel the same. I highly suggest you avoid this restaurant. I've noticed many Applebees closing in this area - perhaps the lack of service and quality of the food is why. Management doesn't care either - we asked our waiter to see a manager - who never showed up at the table, but the waiter did point out that he gave us a $5 credit for our wait. Not worth it."
October 2017 by Suzanne Spangler
"We enjoyed the 2 for $20 meals. The food was delicious and our server/ bartender was great!"
October 2017 by India Stringer
"I had a horrible experience at applebee's this evening. I waited 15 minutes to be seated. I had to repeatedly ask my server for my table's order of water. My fiance finally went to the bar and grabbed our waters. My fian ce's appetizer was burnt. I NEVER received my appetizer. It took 50 minutes for our entrees to be brought to the table. POOR SERVICE!"
October 2017 by Dacia Smith-Wilkinson
"So our server was pregnant. She was unpleasant. Our food was absolutely gross. I really wanted to explain to her that though she was pregnant her face was not and she could catch these hands. She infuriated me so strongly that I had to go to the gun range to blow of the irritation. Just go to the Winton Road Applebee’s. You will be thankful."
May 2017 by N Kimbrough
"Do they even try?? Service is always very slow. Food is less than mediocre. My server today was literally on turtle time. It took 5 minutes to get water to the table. The hostess sat at a table and played on her phone while there was several tables that needed to be cleaned. The place was empty but due to the tables being a mess, everyone was literally sitting next to each other instead of maybe a table apart. I understand sitting in a server's section but when there are several tables available we shouldn't have to squeeze anywhere.
The party I came with left due to aggravation waiting for the check (it was one check that I stayed to pay). The server had the nerve to ask if I need change. Our bill was $25 and I handed her $40. Yes I will need my change! I usually leave a nice tip but not today. Just lacking. I could not see our server anywhere. I was about to get someone else to bring our check so I could go. And of course my table conveniently didn't have the kiosk so I could pay and go.
We said we wasn't going to go back but we were in the mall and wanted to eat. I would have rather went to a fast restaurant like McDonald's and ate inside. I would have spent less money and time.
Not going back for real! Too many chances. They don't care and the lack of business is self-explanatory."
Cuisines: Burgers, Family Style, American, Take Out, Hot Dogs, Bar & Grills