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September 2023
The officers at the Branch didn't know how to process the wire transfer, even branch manager.....
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July 2023
Terrible service: there is no communcation between the branch and the Master Card Team and both sides are blaming on each other. Unfortunately there is no direct line to talk to the bank and I have to go there in person two times and the issue still has not been resolved.
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December 2022
Just ridiculous. I can't make my mortgage prepayment because mortgage specialist is not in the branch. What is this? An evil private lender who's dodging customers so they can't reduce their interest payment? what a business they run
