I had an issue with one of my bracelets, I called and spoke to Conner he told me bring it in and they would see what could be done. I worked with Diana and Conner and they were able to assist and help fix my bracelet! Great customer service.
March 2019
I usually buy my Girlfriend a charm for birthdays and Christmas every year. Staff is always very energetic and helpful, even when you don't know what you want. Even when they are busy they are efficient and take people in the order they come in.
November 2015
I pay monthly for unlimited skips and they keep messing it up! Wait. They just sell awful jewelry? Oh. My bad.