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“The customer service was outstanding. The staff was friendly, knowledgeable, and genuinely eager to help. They took the time to answer my questions and made sure I found exactly what I needed for my pet. It’s always nice to walk into a store where you feel welcomed and valued as a customer. I’ll definitely be back!”
“i love this place. it's my go-to pet store for everything from my cats, to my aquarium. you can tell they care about the quality and health of all their animals. it's 5-10 min farther than the local pet store chain, but it is totally worth it!!! i also love that you can order online and pick up in store”
“This is the only place you need to go to buy premium dog food and treats in the Lancaster area. Dave is very knowledgeable and will be happy to give any needed advice.”
“My dogs love Basset & Lab birthday cakes. They never disappoint and the decoration is pretty. This is my second year getting them and will celebrate my dogs birthdays with their cakes.”
“Local to me. The main groomer used to do my dogs many years ago when she had her own shop. She's still great . They usually have my scruffy done in half an hour. Very convenient”
“We absolutely LOVE Keystone Pet Place. My family and I recently moved to Lancaster County and we were in search of a small local pet business to support. We are so excited that we discovered Keystone Pet Place!!! First and foremost the staff and service are top notch. Everyone is so kind and personable. We scheduled a full grooming appointment for our Malshi, Snuggs. Riley our groomer took her time getting to know us and was so thorough as she reviewed the store’s procedures and policies with grooming. Snuggs did wonderfully at his first appointment and transitioned so well to his new stylist. We know he’s going to be so excited for his next day out at the “puppy spa”.Malshi’s have a somewhat thick coat and require grooming at least every 6-7 weeks. I can only imagine the patience and focus it takes to cut this type of breed and no doubt Riley did such an AMAZING job.You’ll also find that Keystone Pet Place has such a wide variety of heathy pet foods and treats for various types of animals/pets. Right now…we only have a dog but I’m sure that will change sometime in the near future and we know exactly where to go to meet our future petneeds. Speaking of needs, you’ll also discover that this store has a huge variety of doggie toys and treats for any and all occasions. We were sure to stop here for Christmas gifts for Snuggs and of course all of his puppy cousins. And apparently by the Grace of God and as shown in the 2nd picture, Snuggs made it on the “Nice List” this year!!! He’s incredibly cute and sweet but quite mischievous but nonetheless it appears that Santa made a stop at Keystone Pet Place as well, lucky little guy ????. In conclusion, we highly recommend checking out Keystone Pet Place, you’ll find that this local business has owners and staff that have such caring hearts and it is quite evident that they truly care about all animals big and small ❤️.”
“Piper did amazing washing my dog however took my other dog who is much smaller and she was rushed through and definitely not worth $90 called me 45 min after I left to say she was done.. when I got there Ashely never blew out her under coat and she was still damp .. her nails were jagged honestly just disappointed. When I brought it up to the employee who she’s like oh I’m not sure..”
“Well I usually go to Petsmart, but they don’t carry the bones my dog likes. Petco always has them in stock. The staff is friendly. It is a little hard to get around in there because there is alot of things in the middle aisles. That said, at least they keep their store stocked! I like it!”
7:30 - 11:30AM
2285 Old Philadelphia Pike, Lancaster
Pet Stores
“Favorite Petsmart in the area! Taylor is AMAZING! She was extremely patient with us, she took her time to resolve all our concerns and gave us great suggestions of how to make our fishes happy! Wish every store had a worker like Tay! ?”
Open 24 hours
401 E Orange St, Lancaster
Pet Stores
“Very helpful, we were so appreciative of the assistance we received. Any donations to this organization would be of tremendous benefit, they truly care about the work they do. Special thanks to Jodie & Libby, for taking the time to help save a litter of kittens that were found and in serious need of attention. Thanks again!”
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“Blue absolutely loves BJs Raw Pet Food. She gets so excited to go to the farm and loves coming home with so many snacks. Her favorite is the Venison Blend, this week. We also love Ultimate Mix, Premium Mix, and Raw Paw Mix to cover all the bases. Having a complete and balanced meal to feed my baby is so important to us. And at 35 min from our house to the farm you cant beat it.”