I go to the Pep Boys location in Escondido , CA regularly for routine maintenance and they are excellent. They got me in at short notice today for a tire replacement. The staff is always friendly and professional! I hope this will reach their corporation office.
July 2021
Blew a tire... couldn't find the lock for the hubcap. Got towed here. They fixed it and swapped out the tire within 45 minutes. Everyone was absolutely lovely to deal with. It was a pleasure doing business with them.
November 2020
Johan handled my issue very quickly and professionally. He helped me find my road hazard warranty for my tire that blew out. Thank you so much!