Auto Parts in Wind Gap, PA

“I had an amazing experience. Between the finance manager Celber and the sales Rep Dylan Gray. They were very professional but also very welcoming. These two individuals did everything in their power to make sure I drove off in my new Chevy Equinox. I am very grateful and would highly recommend!”

“Great customer service. Very plesent and helpful on the phone. Called today and said they will call when pulled. I said no rush and about 2 hrs later got a call the part was ready for pick up. Definitely will do business again with them and well worth the drive from Scranton.”

“I got hit by a deer back in August, in my brand new car! This was the first time I’ve ever used insurance to cover an accident and I didn’t know what to do. Joe, the owner of Car Factory, handled most of the insurance stuff for me. All I had to do was contact my insurance and set the appointment for the insurance adjuster to go look at the car. Joe did everything he could to help me and even fixed another issue I had with my car. I was very impressed with the professionalism shown and the ease of getting the job done! The work done on my car was outstanding! My car looks brand new again…can’t even tell it was assaulted by a deer?.All in all, I highly recommend Car Factory based on quality of work, professionalism, honesty, and the true care shown by the staff.”

“Friendly, and knowledgeable staff. Prices are slightly higher than where I normally go, however it's down the road from family so I look at it as paying for the convenience. When I go, they usually have the parts, tools, and accessories I need in stock so i dont have to wait for them to recieve it. One thing I don't like about this location is a lot of people shop here so there's most likely a small line forming at all registers and a brief wait time to check out depending on how many staff are working. The parking lot is slightly crowded so finding parking is not impossible but frustrating at times. However, it's close to my dad, it's convenient, and the staff here make it easier for their customers by maintaining professionalism, listening to customer concerns/questions, as well as offering suggestions/insight/clarification using their existing knowledge of basic or advanced automotive repairs, maintenance, and installation.”

“They are always helpful when I go there but I was disappointed that they don't carry Haynes repair manuals anymore so I only gave 4 but I'm usually happy with the results on most visits”