Shoe Stores in Mount Royal, QC

“I give 5 stars! Pleasantly surprised to have discovered this store in the Rockland center, the three salespeople this Sunday were adorableI went to Foot Locker before going to Little Burgundy and I really didn't regret buying a pair of shoes from you!A welcome with a smile and very valuable advice! Thank you very much ? I will come back for sure!”

“Shopping at ECCO was a truly wonderful experience. From the moment I walked in, I was greeted with warmth and professionalism by the staff. I was especially impressed with the manager Marek, whose excellent leadership and organizational skills made my shopping experience extremely easy and stress-free. Marek's professionalism and commitment to customer service were truly exceptional.I was also impressed with the active cooperation and assistance provided by the staff Joanis. Their dedication to their work and their commitment to providing exceptional customer service were truly remarkable, and a true testament to the strength of the team at ECCO.Overall, my shopping experience at ECCO was a truly positive one. The high level of customer service provided by the team was exceptional and made my visit truly enjoyable. I highly recommend ECCO to anyone looking for a great shopping experience, and I will definitely be returning in the future!”

“(Translated by Google) Very good service from Tracy. She was very patient and understanding and answered my questions. Very professional and smiling.THANKS!(Original)Très bon service de la part de Tracy. Elle a été très patiente et compréhensive et a répondu à mes questions. Très professionnelle et souriante.Merci!”

“___________________Update: I’d like to acknowledge that Browns promptly addressed my concerns. Their gesture of reaching out with a call and offering a discount was truly appreciated ✨____________________I visited the store today aiming to buy a pair of short beige UGGs but was also open to grey and green colors. While the store didn't have the beige color in stock, which was understandable, the consultant brought me a high-top model in green, despite my specifying that I was only interested in the short style. He did bring a grey pair in the style I wanted, but his attitude left much to be desired.Upon my polite clarification about wanting only short UGGs, he rolled his eyes and seemed visibly irritated. What made the experience particularly unsettling was his condescending pat on my husband's shoulder, as if to say, 'I feel sorry for you.'During checkout, he showed my husband, not ME—the customer—, that they simply didn’t have the green short UGGs, which further contributed to the feeling of dismissiveness.I was straightforward about my preferences and made a purchase within 15 minutes of entering the store. Despite this, I was met with a lack of basic courtesy and an attitude that felt borderline sexist.Would not recommend if you're looking for respectful and attentive customer service.”

“I bought a pair of La Candienne boots and had excellent service after the shoemaker could not repair them.Great after service.Great qualityI highly recommend their footwear.”

“(Translated by Google) Kudos to Despina for her excellent service and dedication, she is amazing.(Original)Bravo à Despina pour son excellent service et son dévouement , elle est incroyable .”