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“⭐️⭐️⭐️⭐️⭐️
I had a great experience at Extra Space Storage thanks to Scott. He’s very professional, personable, and friendly made the whole process smooth and stress-free. He went above and beyond to help me out, and I couldn’t have asked for better service. If you’re looking for storage, I highly recommend this location. Ask for Scott, you’ll be glad you did!”
“Mike was most hospitable. Moving is tremendously stressful but Mike was so helpful. Importantly I was moving from a rental and purchasing and doing a gut reno. I finished ahead of time and went over to get my stuff. I also got an emailed bill that day. I asked Mike if I needed to pay it and he said if I am leaving today no. 100% I would have paid that and thought nothing of it. I appreciated his honesty. So many businesses are trying to make an extra buck when they can.”
“Both men at the Franklin location were professional, helpful, and great to work with. This is the 3rd time I have rented from this location, and each rental experience has been awesome!”
“Quick and easy way to rent a truck, very affordable. We wished the truck had a phone holder since we were using the map, the brakes of the truck could've worked better but everything else good.”
“It was pleasant, staff is very young but efficient. I hope there is an opportunity for me but I need to make more to survive. I have run a business for years and have a class A licence, wich I currently utilize in my current job. I am a go getter and am very good at delegating positions to make things run at their best. I'm looking for this position to climb my way up the cooperate ladder. I hope I will be compensated by the merit of my character and performance.”
“Can’t say anything negative about my experience at this uhaul rental spot, we were in such a bind looking for a cargo van and literally only had 12 hours before making a 300 mile trip, the owner at this facility assured me don’t you worry I will have a cargo van at 4 pm for you, true to his word I got a phone call come pick up your van, literally brand new clean only 16,000 miles on it, waiting for me, made our whole trip as easy as could be, don’t go to any other uhaul facility without coming by here first. The whole experience was less than 15 minutes and your ready to go. Now that is awesome”
“Erica is extremely helpful and professional. She helped navigate a warranty issue and ensured a positive outcome. I highly recommend this specific U-Haul location.”
“Overall a great moving experience. As an out of state college student moving my things by myself for the first time, I was initially a little nervous, but the staff at this location was helpful and gracious. Dropping off my cargo was straightforward and efficient, and a mover coming back from a job generously helped me move everything inside, insisting on helping me even though he didn't have to. The manager even leant me a phone charger while I moved my cargo so I could call my uber and get home safe. Everyone I talked to was kind and courteous and truly went above and beyond; the staff at this location are a true testament to what quality customer service should look like.”
“The front receptionist was very nice. They do there best to get you out of there as quickly as possible ...we all know time is money lol I definitely recommend this place to get your U-Haul needs”
“Staff were very accommodating. I had an unplanned opportunity to pick up a large piece of furniture for a crazy discount, but only if I could pick it up within 2 hours. I had rented from Mount Pleasant Hardware before with a great experience, so I didn't even bother going through online Uhaul. I walked in, asked about available vehicles, and drove off with the vehicle in less than 10 minutes. Returning was just as easy. I highly recommend Mount Pleasant Hardware for Uhaul rentals!”
“Dropping off our vehicle was smooth, despite only one staff member being visible on site. He was behind on checking in vehicles but asked if we were okay with receiving a digital receipt later. We appreciated not having to wait to drop off the vehicle, and the digital receipt arrived about an hour later with no issues. Overall, a convenient and hassle-free experience.”
“I rent very frequently and only rent from U-Haul based on the legacy of outstanding service provided by the team at this location. They are professional, efficient and friendly; almost makes me feel like I am borrowing a trailer from a neighbor. I wouldn't go anywhere else.”
“Great place to rent a car, originally rented a car for a week and then had two extend it another three weeks due to mechanical problems with my own car. Great customer service from this place, shocked about all the one star reviews and how entitled people are. Will definitely rent from here again in the future.”
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“Easy, quick and great customer service. Will is fantastic! Answered all my crazy questions with enthusiasm and patience! Definitely coming back when I need a truck.”