“Storage units are a dime a dozen, but the customer service here sets this place apart from every other - 10/10 recommend, without hesitation.
Needed a same day storage rental, drive up, easily accessible. Called a different location who was forwarding calls to this location and gosh, it was my lucky day. Kayla answered, she must have been able to tell I stressed. She found the perfect unit for me, took all my information over the phone. Sent me everything via email and text. I arrived just as the office was closing and had trouble finding my unit; I called and Kayla happened to be there late. She walked me through how to find it, thankfully. 15 minutes later, she was out there to check on me. I was shocked. I assumed she owned this franchise location based on how attentive, diligent and available she was. Turns out, she is just a terrific member of management, So thankful she was there to help get me situated, both by phone and upon arrival.
Unit was clean, ready to go. Gated as promised. Tucked away securely. Thanks Kayla!”
“I was very pleased and impressed with my experience with Extra Space Storage in Blufton S.C. The manager Adien was Amazing to deal with! She was very accommodating, helpful and very polite throughout our whole moving ordeal. It is really nice to deal with good people who actually seem like they take pride in what they do. Thank you Aiden! Ernie and Michele”
“Joshua C. Went above and beyond with great customer service. Uhaul dropped the ball and double booked my reservation but Joshua called 3 different locations to get me a rental. Will not use Uhaul again but will use mini mall storage .”
“Wonderful experience. I had my two units for two and a half years and the staff is impeccable and the buildings and units are kept spotless. Highly recommend to anyone looking for a great reliable storage place.”
8AM - 5:30PM
18 Buckingham Plantation Drive, Bluffton
Self Storage
“John and his crew moved us from our old home to our new home a few miles away. They did a fantastic job. We had them pack for us and everything arrived in one piece. They were very careful with our furniture and placed everything where I asked. The charge for moving and packing was very reasonable. I recommend them highly and would not hesitate to call them again if the need arises.”
“These people are amazing. We moved from NY and got to the island in December with a 53 foot tractor trailer I packed by myself... unloaded, stored. Closed Friday and finished moving in today to our new home. These people are amazing and took care of us like we were family. Let us borrow a landscaping trailer to move our stuff. Were totally cool with rates during these crazy times. I highly recommend using them for storage. I highly recommend them for moving. Why? Cause they are professionals... period. Fantastic customer service!!!”
“The lady there that helped us was a life saver we could not figure the app out for the life of us but she got us in and out pretty quickly and was a great help really nice lady !”
“We met with Jonathan at Compass Self Storage in Bluffton to look at options for storing our boat, and he was fantastic! He was knowledgeable, attentive, and genuinely focused on making sure we had a great experience. He took the time to walk us through the available spaces and pricing and made the whole process easy and enjoyable.
It’s clear that Jonathan really cares about his customers and takes pride in what he does. He went above and beyond, and that kind of customer service definitely stands out. Thank you, Jonathan! You are a great asset to the Compass team!”
“I have to say Sharonda and Theresa are top notch they absolutely care about the property and care about their customers. Top notch customer service and cleanliness!”
“Hands down the best customer service experience I’ve ever had. Jenna and Liz were absolutely outstanding from start to finish! They made the entire process seamless, friendly, and completely stress-free. I truly can’t believe how helpful and attentive they were. If you need storage in Bluffton, look no further—I highly recommend them!”