They are always so helpful. I can't stand "I don't know" answers. My preference is "Let me find out what I can for you". The staff here have never said "I'm not sure" or "don't know". Thank you ECU!!
September 2023
Kim Ward was extremely helpful and took the time to answer all my questions. Kim is great at her job!
March 2023
They are great!! I've been banking with them for years. They will do what they can to help you with any need you may need assistance with.
Established in 1934, ECU is a not-for-profit financial cooperative serving areas of Northeast Tennessee, Southwest Virginia, and East Texas. Placing members' financial needs first, ECU employees focus on exceptional member service and offering products and services that exceed members' expectations. Funds are federally insured for up to $250,000 by NCUA. Member Equal Housing Lender. Equal Opportunity Employer.
