Propane in Springfield, TN

“I have had service with Cumberland River Propane (UPG) for seven years now with my own tank. Overall I've been pleased and would definitely recommend to others.They do need to work on communication -- they aren't good about callbacks and can't commit to an arrival date/time. They ask for you to call for fill at 35%, if I recall correctly - that gives them plenty of time to arrange for delivery, accounting for communication time and the busy season in winter. I have never run out, in spite of accidentally getting down to 9%(!) before calling this spring.They also need to work on the accounting system. I've never lost anything with them - they have always been fair and worked to clarify questions, but maintaining different accounts for different years of pre-buy vs a non-pre-buy account is confusing all around and has caused me to receive bills in error. Calling them got this cleared right up.I like that they offer a pre-buy to customers in the late spring/early summer. This allows you to save up the previous year and then buy for your next year at the lower summer prices. They also have some of the best prices around!Lastly, I have had the same driver for all these years. I enjoy that consistency, and hopefully that also means they are taking care of their employees.”