Car Rental in Amarillo, TX

“Our flight was 7 hours late to depart AMA to Houston this past Thanksgiving weekend. We decided to cancel and book a one way rental through National. Sierra and her manager worked together to find me a brand new Pacifica van, one of the last 2 rentals on the lot. They saved our trip home! We almost beat the flight home!!! AWESOME service and great vehicles! This crew is one of the best in the biz. Thanks very much Sierra. You and your team authentically CARE about your customers.”

“The staff are amazing!!!! I've worked in the rental car industry and have rented cars for years, and they are the best I've ever been able to work with. I will only rent from these two ladies at Avis. I used to be a diehard Hertz renter. I had a time that Hettz was out of vehicles, and I went to use Avis. From the first time I met these girls, I have never wanted to rent anywhere else again. They have the best hearts and customer service that I thought were gone and lost to time. If you need to rent a vehicle, then you need to go see the ladies at Avis in Amarillo. They will treat you like family, the manager Sherry is the best in the business, because of her heart for people. So stop reading this and go talk to the ladies and rent you a car ASAP.”

“Trey, Earl, Slator, and all the other guys have been nothing but great! They’re professional, friendly, and always go above and beyond. I’ve had a great experience every time, and I highly recommend them to anyone looking for quality service and people you can trust!”

“Have rented from Van Country a couple times. We have a large family and sometimes need extra space for longer trips. Both have been perfect experiences — easy to work with, fair pricing. The vans are clean and well maintained. Great communication before, during and after the trip. Worked with special requests we had without hesitation. They are my first and only call when I need a van.”

“We broke down on a Friday afternoon at 4:00. Michael came to us, 5 miles away, and fixed our vav. Hand control issues, which we were not using at the time. We drove back to his shop and our van ran fine!!
We can not say enough good things about Michael and Colleen, who directed our phone calls!
I would rate this place a 10+++++++!
On top of all.....he fixed our van out of the kindness of his heart!!
Thank you again Michael and Colleen!!
Customers from NW Missouri!!”

“My plane was delayed. The place closed at 1230am but when I arrived at 01:45am, the other vendor was open and able to help me out. Enterprise allowed me to still get a car, the manager was very helpful and nice, and I had no issues with picking up or dropping off the car. Electronic receipts were provided at the beginning and the end. Will definitely rent from them again.”

“As AVIS preferred customer past 9 years, I appreciated to Mr. Joe and his front desk officer who helped during the an emergency situation for us on the way near Avis, Amarillo Airport.

We took 2 Passenger Van's from Houston and started 10 days vacation to Colorado along with 4 families and kids. One of the Van started vobbling and bi safety to drive limited 45mph. We called Nearby and reached Avis Amarillo Airport office. The front desk officer listened our problem. However, they don't deal with the passenger Van at this center. But Mr.Joe quickly came to office and he arranged one in 30 mins.

During his office closure, he stayed more than 1 hour, identified Van, washed, cleaned inside the Van and gave us. Thanks to Avis Management.”

“Tino was great he kept us informed everyday during the process! Very knowledgeable, kind, helpful and worked with our budget! Easy process! we highly recommend this place thank you”

“I had an amazing experience at this particular Enterprise location on 26th Ave with the branch manager Tierra Hughes. She was so friendly, calm and patient while I was having to rent a car to visit my dying mother in another city. I didn’t understand the high deposit amount and she explained it completely and thoroughly, while I was panicking about the amount. I was in and out of there in a matter of minutes. There was no line at all, unlike the Canyon Rd location that always has a ton of people waiting for a car by the rude and untruthful young employees at that location. I’ve been renting from Enterprise for many years and this location is by far the best experience I have ever had out of all locations around the country. Tierra made sure I was able to get into a nice car and drive to see my mother over Christmas. I can not say enough good things about Tierra’s compassion and empathy with my current situation. Tierra made my day so much easier after my nightmare experience at the Canyon Rd location. I will never forget her empathetic concern for as long as I live. Her help getting me into a car at a reasonable price for a long period made my whole week better. I needed a reliable car to travel 8 hours away. I was not given any kind of discount or incentive to leave this positive review of this particular location and amazing branch manager Tierra. This location on 26th Ave is the ONLY store I’ve never had any issues with in Amarillo. I’ve been renting cars every month in Amarillo. I made the mistake of going to the location on Canyon Dr only because it’s closer. I will not be leaving a negative review of the Canyon Dr location as they already called the 26th Ave store to warn them I was a difficult customer. Not true as I’ve been renting for months and never had an issue. But now I’m afraid of retaliation by the branch manager Tawnee at Canyon Rd location. She emailed me a long rude and condescending email as I’m going through a stressful time with my mother dying. I spoke with a customer at this 26th Ave location and he said he went to this location because the Amarillo airport location had no cars left. The 26th Ave location always has a large selection of cars available and courteous customer service. You can drive by and see all the cars on the lot. They even answer the phones at this location. The afternoons are usually slower and you can get your car and go in a matter of minutes. You don’t have to wait way past your reservation time to wait for a car to be available or get cleaned, like on Canyon Rd. in Amarillo. Please consider renting from this Amarillo location ONLY! I’ve been to this location a few times. You won’t regret it. Thank you again Tierra Hughes!”

“Nice, friendly staff. I rented a pickup. It was a new model, clean inside and out. It had more features than I’m used to. The staff took the time to show me the features and how to work them. I’ll use Enterprise again.”

“I went in to rent a truck and there was a gentleman there by the name of Brian and his attitude was so genuinely upbeat and positive and just have a great day it was unlike anything I've seen anywhere around here in Amarillo and I absolutely loved it it made me like that place and I probably will never ever go there but if I ever need anything like that I know where I'm going it was just too great of an experience just to meet that gentleman.”

“Talk about quick, processional and knowledgeable. They had me in and our in less than. 5 minutes combined for check out and turn in. Excellent selection of quality vehicles for a super reasonable price. I will 100% use Alamo again for all of my future car rental needs!”

“Extremely happy with their fast and friendly service. Returning the vehicle was the easiest and best I've had in a long time. Use to only use Enterprise but ran into problems there. Hertz was exceptional all the way through.”

“This location’s staff was very knowledgeable of the newer technology on vehicles. They were very service oriented and did what they could to find me a vehicle when I suddenly needed on. The staff was kind and professional. It was a great experience.”

“Need a bigger sign by the road, the tree blocks most of the sign, and sign is too small. Hard to see it by driving. It is not inside airport, need a shuttle but pretty fast. Car I get is new, a little dirty outside but inside is clean.”