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“I normally hate to go inside of a store and buy big items such as bed and mattresses. My fear is the salesman will be like a used car salesman very pushy, not listening to your needs, or desires like staying in the budget. However Kenny was very attentive, not pushy, and stuck within the budget that you gave and yet still tried to find you the best option. I was in and out of the store in less than an hour and very surprised, and relieved with the whole experience. I'm only doing four stars right now because I'm waiting to see how the whole delivery experience will go in a couple of days. I realized delivery is out of their control but still representative of mattress Firm. I would definitely recommend the store 100% to all my friends and family and I hardly ever do recommendations.”
“Tara was great to work with! She made sure she met all my needs, and she was very knowledgeable about all mattresses! Excellent customer service, and I am excited about my new mattress!”
10AM - 6PM
200 N Kimball Ave #207, Southlake
Mattress Stores
“Wonderful experience with Mattress Firm. Mielynn is very knowledgeable and listened carefully to our needs. She pointed us in the right direction for a mattress that meets our needs both physically and financially. She was a pleasure to deal with. I shopped earlier in the day and brought my husband later and she patiently went over all his questions as well. I will definitely recommend this store and sales team to anyone. We are looking forward to our new Posturepedic Elite Hybrid High Point II Mattress.”
“My experience with Ricardo was great! He was attentive, helpful, and a very great person to talk to. He provides a great service to his clients. He goes into great detail about the delivery process, which was very informative and awesome. Very helpful! I would definitely recommend going to this place and to him.”
“Very happy with Adriana's professional and patient service. Excellent saleswoman, if you visit Irving channels, ask for Adriana, you will surely be happy and satisfied with your purchase.”
“Went in to look at all types of mattresses.
Sammey was extremely knowledgeable and patient. We bought a mattress that I think we’ll be quite happy with.”
“Remon was very helpful! He was very patient with us. This was a big purchase and we weren’t trying to be too hasty with. He showed us mattresses within our budget and our needs to relieve back pain.”
“Even though they do not necessarily carry my style of furniture, they have some suitable options. They are going out of business! So please support local businesses. I believe this is a family owned store, and I hate to see them closing their doors. The building will just get junkier and junkier, not what the South Side of Irving needs. Salesman was friendly.”
“Outstanding experience in-store. The guidance was thoughtful, patient, and genuinely helpful without any pressure to buy. I felt well-informed and confident in my purchase by the time I left. Nothing has been delivered yet, but based on the service alone, this was a great experience. And yes, the sales associate was easy on the eyes, which did not hurt. I would absolutely recommend stopping in.”
“This is my fourth or fifth mattress purchase from this location, and the service at Mattress Firm never disappoints. This time I was helped by Katrina, and she was absolutely amazing. She is extremely knowledgeable, professional, and truly cares about helping customers find the right mattress—not just making a sale. Katrina took the time to understand my needs and helped me choose the perfect mattress with great value for my money. She made the entire experience easy and enjoyable. Katrina is an outstanding Sleep Expert, and Mattress Firm is lucky to have her!”
“Had a great experience today. Mielynn worked with us and explained everything about adjustable beds so we understood all the models and prices. We never felt pressure to purchase , she was just very informative. We left without buying because we had to talk about it. Mielynn sent me an email with a detailed list of what we wanted with the prices. After a few more questions then we were able to buy exactly why we wanted from over the phone and the comfort of our own home . It was a wonderful experience.”
“I went to mattress firm this morning, I kinda had an idea of what I wanted, but with the help of Christian, I got exactly what I wanted and for a very reasonable price I was really impressed with his knowledge and his professionalism. I will most definitely send family and friends his way.”
“Just bought living room furniture from Weir’s in Southlake. Our consultant, Kathy Pate, was very knowledgeable and took the time to answer all questions to ensure the right product was bought for our space. Would highly recommend her!!”
“More than happy with our experience. Was able to find exactly what we wanted. Name brand. And better price than sold at other furniture stores for the same piece of furniture. I would definitely purchase from this store again. James took care of my purchase. He was very professional and straightforward. If you call ahead and just stay in contact with them they follow through with what they say. We changed our pickup time because we wanted to get it done earlier in the morning. James met us up there an hour before the store was supposed to open and helped me load my couches into the truck. Even had a little cardboard laying around to help put between the couch and the side of the truck to help protect the couch. Great guy. Great place.”
“Dominique was awesome! Very educational and informative. He really walked us through the different types, the things that matter with a mattress. It was a very pleasant experience and he had great customer service skills.”
“Five stars for the excellent service from Ryan at SleePare. Buying a mattress can be overwhelming, but Ryan made it easy. He went out of his way to ensure I understood the different brands and gave me several helpful recommendations without ever making me feel pressured. Based on his expertise, I decided on purchasing a Helix mattress. If you’re looking for someone who is patient and truly knows his stuff, go see Ryan!”
“My husband and I stopped in to look for pillows and ended up having a wonderful experience. Our salesperson Priti was kind, knowledgeable, and took her time explaining our options without pushing us to buy anything. It was refreshing to shop somewhere that values customer comfort over sales tactics. Thank you for such great service!”
“We(me and my brother) are genuinely impressed with Namaste Furniture. The quality and craftsmanship of their pieces are outstanding, blending traditional and modern styles beautifully. Assembly was a breeze, and each item instantly elevated my home's aesthetic. The convenient delivery and competitive pricing make them an easy recommendation for anyone seeking stylish, well-made furniture.
A SECRET?: Purchase more items for some free gifts.”
“Last night myself and my wife entered Furniture Depot as a returning customer. It’s been 3 years since we last purchased furniture, I can honestly say the customer service is immaculate. Our sales rep was Jose R. So when you stop by to purchase your new furniture ask for him. He will take care of you from start to finish.”
10:30AM - 6:30PM
2626 Northaven Rd, Dallas
Mattress Stores
“Wonderful experience, excellent prices. I saved over $5k on two twin XL memory foam mattress over nearly every retail and discount outlet in Dallas.
Really nice staff, easy to work with, and very trustworthy. Shop with confidence.”
“From the start, Ms. Mary from the Southlake Texas store, was great. Continuing, Mr. William and Mr. Errington completed the delivery and set up of the new bed in a courteous and professional manner. Lastly, Ms. Mary called after the set up to ensure everything was satisfactory. Mary, William and Errington are exemplary employees and represent Sleep Number very well.”
“Thank you for taking the time to work with us and allow us to try the chairs and different adjustments to find the right fit. The experience was great and helped us ensure we made the best choice. It’s great to have a real store to go to!”
“I made purchase for my mattress and adjustable frame from Southlake, TX store. I worked with 3 different people (Liz, Whitney and Jabbar). All of them helped me answering my questions without having to step in the store. They responded quickly and made communication easy. I was amazed by their customer service and ease of purchase. They also did the price match and honoured my credit card discount in store purchases even thought it was for online purchases. Thank you Casper Southlake team!”
“Marie was very helpful. We came in 30 mins before close and discussed what we are looking for. She showed us options and was very knowledgeable about the products. Thank you for your assistance!!”
“Best experience ever! Marc was my salesperson and he knew the stock, listened to what I wanted, showed me the best deals, and worked hard to get me what I wanted. I'll be back and I'm asking for Marc.”
“Mr. Ben A. treated us very kindly, he helped us at all times with our purchase and was very patient with us, especially for our luck he spoke Spanish, and left us with a very good experience☺️”
“Searched for furniture places near me and stumbled upon here their fast and efficient the prices are reasonable the delivery dates aren’t far out very satisfying Luisana walked with me as I took my time and chose the best preference for my family and I … I HIGHLY RECOMMEND TO SHOP HERE !!! AWESOME SERVICE!!!”
“Very good customer service great guy.
And the movers do an awesome job very professional and careful with moving the furniture. I will continue to shops here on airport fwy.location. Thank yall”
“No high pressure sales. Verlene was our sales rep. She was very pleasant and knew sales floor because she guided us to the areas that we were interested in. When I was trying to make a decision about an extra purchase she allowed me to think about it without pressuring me. Great experience! The woman that processed our payment had a great attitude also. Everyone we came into contact with made the whole buying experience worthwhile.”
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“We walked into the Havertys Outlet Center in Irving just to browse—and walked out with a beautifully coordinated designer living room and a master bedroom suite, all thanks to the incredible help of Mercy.
From the moment we met her, Mercy was welcoming, knowledgeable, and genuinely excited to help us find exactly what we were looking for (even when we didn't know what that was!). She has an amazing eye for design and helped us pull together pieces that looked custom-curated for our home. Her suggestions transformed our ideas into a vision, and that vision into a stunning reality.
What really impressed us was how effortless she made the whole experience. No pressure, just a friendly, professional guide who knew the inventory inside and out and worked within our budget—saving us thousands in the process.
We can't say enough good things about Mercy and our experience at the Havertys Outlet. If you're shopping for furniture and want expert help with a personal touch, ask for Mercy. She’s a gem!”