Car Rental in Greenville, TX

“I was provided a rental through progressive. Someone backed into me and had to take my car to a shop to be repaired. Enterprise actually picked me up from the shop and had a car ready for me to take. Both men that worked there were very friendly and accommodating. I got a compact Mazda suv. Soon as he was getting ready to take it, I realized it had a bad smell of cigarettes. Drove the car down the road and realized I could not deal with this horrible smell. So I took it back. They were really nice about it. Switched it out for a Teguan Volkswagen. He had me check the car for any smells. It didn't seem bad so I took it. As I'm driving back home I started to really smell cigarettes again. I thought maybe it was on my clothes from the first car. But no this car smelled like cigarettes too. Just not as bad! When my car was ready they informed me I could just leave the rental there at the shop and they would pick it up. No need for me to drive into Greenville. I thought that was very helpful. So all in all I was very happy with their customer service!! Smell of cars not so much. Thank you Enterprise for taking care of me. Appreciate you.”