July 2018 by notchyo05
Went through the drive thru tonight to be poorly disappointed. Shake machine was not working. Order taker was rude and rang up what she thought i wanted which was wrong. She was talking to a coworker instead of paying attention to the order. Drove up to the window and no hi, hello, or anything. Grabbed the money and almost tossed the change back at me. When I did get the order, the fries were cold and the burger was dry. Unreal even for fast food.
June 2018 by Alicia Villegas
Very slow service. Definitely not worth the wait for their food. Tried to use McDonald's app and they said scanner was down. Other restaurants have never had a problem giving out the deals even when their app was down, but not this McDonald's. They tried to tell Me to go to a different location to get the deal off the app.
Staff really needs to be trained better on putting the customer first.
Never going to this McDonald's again!
May 2018 by bruce oler
I have to make a frequent stop at the " ARENA OF GOLDEN ARCHES" for large fries and large coffee. That is an anytime of year "treat" !!! That is my favorite there. I enjoy a good breakfast, too.
My one negative element is proper staffing. Busy times need more staff on the front !! Beyond the front, people are nearly falling all over each other while the check-in clerks struggles to keep from losing her mind.
I can't count the number of times I have reached the door, walked in with 8-10 people ahead of me and turned around, walked out !!!
I've done that at 2 different McDonald's in this area in the last 10 days.
Can't define CUSTOMER SERVICE with a company run like this !!!!
Bruce.
March 2018 by Kristie Phillips
Very dirty restaurant! Cashier's are very rude and need MORE training in CUSTOMER SERVICE!
February 2018 by Octavio Vidal
Very slow service took them 10 min to get a big Mac and small fries. Plus other peoples orderes.
