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August 2022
Arrived at 0640 for a preloaded that was supposed to be ready at 0700. Shipping said that they can't find load number in the system. Now I have to wait till 0800 for the transportation people to come in.
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October 2019
Showed up on Mon morning for my preload, to be told it wouldn't be ready til 11pm. I come back Tues at 8am to be told it's a live load. Been backed at door for almost 2 1/2 hrs and occasionally feel them loading me. Still see trucks in dock that were here before me. Crazy slow
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October 2019
Sad to say that most bad reviews are correct. Been here 7hrs after my appointment time and I'm still waiting to get loaded. As I was checking in I asked several drivers how long they been waiting at least 3 drivers said about 6 hrs One said 8. Why book trucks if the product isn't ready