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“Shout out to Michael Longoria at Evan Brown State Farm Agency. Michael did a great job steering me thru Auto and Home Owners Insurance. He was knowledgeable professional and very courteous. I highly recommend Michael for all you insurance needs.”
“I had an excellent experience working with Krystal Leal with the Doug Townsend agency while setting up my new home and auto policies. Krystal was very knowledge, professional, and very patient in explaining all of my options. I truly appreciated her attention to detail and the time she took to ensure I received the right coverage at a reasonable rate.
Overall, I am extremely statisfied with the service I received and would highly recommend this agent to anyone looking for dependable and personalized insurance assistance.”
“Jessica was so very helpful and eager to help in my time of need she was very understanding and respectful about the situation and got everything taken care of for me”
“I come every friday to cash my check and Priscilla, Kendra, and Lea is just amazing. They're super friendly, remembers my name, and makes the experience quick and easy. Love seeing them every week. Edit:(happy to see Priscilla back!!)”
“Very friendly and helpful staff where you get to talk to a person instead of an answering machine. Better rates than I was getting with Allstate, and better service. Haven’t needed to use them yet for home or auto claims, but I expect the same level of service.”
“I worked with Nicholas Pratl and after comparing at least 10 different companies, his quotes for my renters and car insurance, even adding a new car and teen driver, was a quarter of the price of anyone else! I honestly asked him to go over all of the information again to make sure everything was accurate. He answered all of my questions, responded promptly and was able to set up the policy in less than 10 minutes.”
“Excellent agent and staff. They take care of their clients and fight for you when you have a claim. They can review your policies to make sure you have what you need. They saved me $ every month on life policies by switching them with the same coverage.”
“I’ve been with Rick since 2006. When it comes to really wanting the best for his clients, you can tell that Rick has a passion for just that!
Rick is the best at listening, understanding, and wanting his clients fully protected. Wouldn’t recommend any other agent!”
“Very professional I asked for state minimum for my car and bundled with my RV received a really good quote I'm very pleased with the service and professional attitude ?❗?”
“I love this insurance you guys were there for me most specifically Mr. Nick was amazing. I need this guy to get a raise. If it wasn’t for him. I would’ve never made the sale. I’m truly grateful for you, Nick man thank you. Bless u fr”
“I've worked with Amy at Shropshire on my policy and she is always patient and helpful, helping me with a myriad of options and breakdowns. I'm so grateful for her help and kindness!”
“I have been with this company for 15 plus years. And now my kids have their insurance here as well. Thank you Josh and Dora for your ALWAYS going the extra mile for my family!”
“Great customer service that takes the time to listen to their customer's needs. We were changing carriers and Lesley was so helpful walking me through that process and making sure we had the right coverage at the best price. She was great to work with! We feel so much better about our coverage now.
Thank you, Lesley and Hettler Insurance!”
“I drive to the Lubbock Fred Loya them ladies have 5 star customer service! Very respectful and helpful! Plainview office needs to get with the program ? ? Fred Loya on university will always have my business! Keep up the great work ladies!”
“Fred Loya's office on 50th street in Lubbock is the place to be for your cars insurance, the employees are very friendly and Know how to get you a great rate on your insurance. Making payments is a breeze even over the phone. Thank you all at Fred Loya.”
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“Worked with Joe Saucedo to help get my new car insured. Super helpful guy, made the whole process incredibly swift and easy. Would definitely recommend asking for him if you’re planning on going with State Farm.”