Service is the worst in the country. Terrible place. I drive further away. Their system of curbside is broken and managers know and don't care. It means you order online and that order doesn't speak to their store so you waste a tone of time going inside to sort out your lost order. Done this 3 times. No more.
October 2023
Was placed on hold for over an hour. Everytime an employee would talk to me over the phone they'd repeat, "welcome to Home Depot can I place you on hold?" Horrible customer service and the lady I was talking to was extremely disrespectful and rude.
March 2023
Incredibly understaffed. Waited and waited. This is why we use "other companies that deliver next day ".