Step 1: Make an Appointment Step 2: Wait for a week with no calls or updates from the service team. Step 3: Call multiple times get told your vehicle will be ready in 1-2 days. Step 4: Call back the next day to be told it hasn't been looked at. Terrible service for the service team.
August 2023
The service department is terrible. My Z71 has been to their shop five times to fix the radio. Also, I gave them a bad survey review from my last visit. Right after, my service advisor Josh Martin called me and confronted me. I have never in my life seen poorer customer service. Stay away from this dealership!
June 2022
My service experience has been hit or miss over the past couple of years. Today was a huge miss and I won't be back. I was told it would take about an hour and ten minutes for an oil change. More than two hours later and my truck was not in the shop yet. I left. I will not be back.
Jerry's Chevrolet is a top-notch dealership that offers high-quality and original auto parts and accessories in Weatherford, Texas. Our master technicians will happily help Weatherford, Granbury, Dallas, and Fort Worth drivers find the ideal Chevrolet auto parts for their vehicles. Come by for the best components and an amazing customer experience.
