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10AM - 6PM
4020 Rhea Rd #3B, Wichita Falls
Computers
“Ian was the perfect customer service tech. Above and beyond explanations, updates, and care towards my M1 Mac I brought in. Couldn't ask for better service.”
“I had my netbook and my husband's laptop repaired here. They are very friendly, the lady at the front desk helped me figure out what was wrong with my husband's CD-Rom drive, cause it wouldn't open. She did it in a snap! They were able to fix the bug that was keeping my netbook from running fine, but it took a whole week. I really really hoped they would be able to fix it, and they didn't disappoint. When my husband's laptop got fixed we begged for them to not erase any files (especially pictures, we have tons of them!) and they said the files wouldn't be erased. Yay! They have organized the files in a generic folder and I called them 'cause I couldn't find the folder. While on the phone, they had me install a remote access program and helped me find it (while she's in the office using her own mouse). I thought that was cool. I was just hoping they don't use the program to access our files without our permission. The only weird thing was one day I called them to ask for a quote on installing some programs on my netbook that doesn't have a disc drive, and it was more expensive than getting an external drive itself! So I passed. I'm a satisfied customer and if anything happens to our computer in the future, I'll probably use their service again.”
“THEIR CUSTOMER SERVICE IS EXCELLENT AND THEY HAVE REASONABLE PRICES ON EVERYTHING...THEY ARE ALWAYS READY TO HELP AND THEY CARE ABOUT THEIR CUSTOMERS.. WE ARE MORE THAN JUST A ACCOUNT NUMBER!!!! THANK YOU EASY RENT!!!”
“I walked in with an old floppy disk from 15 years ago that had some important information on it. I just wanted someone to tell me if anything still existed on it, or if there was a possibility to recover it. I found some very nice people working behind the counter who were happy to help me any way they could. Clean shop, honest opinions, you can deal with confidence around them.”
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Computers
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“The response time from the Web Fire team was very minimal.Sreven was very helpful and thorough. I also talked with Mandi and she took care of all my needs in helping me with replacing a 7 year old desktop with some much needed upgrades. All together the Web Fire team took care of all my needs in a professional and timely manner and I was back to daily operations in less than 24 hours.”