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March 2023
Horrible customer service. On two occasions throughout the time we had a loan here, I had to deal with very rude, condescending customer service members. I would not recommend this bank.
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February 2021
Very friendly staff, willing to take the time to help you with your problem or questions.
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December 2020
Shannon is rude and completely unhelpful. She also hung up the phone on me with a great deal of attitude. Worst employee I've ever worked with at heritage.
