“Youssef was very helpful in picking and understanding the different mattresses available. Not rushed and felt the customer service. He also explained the pricing very well and made sure there was no confusion. Very happy with the whole experience. Recommend going with him for help on a mattress
Richland wa location”
“Victor was very awesome to work with. I told him my budget & he got me everything I had in mind, offered the kids & I beverages & snacks while we did the financing process. Was very patient. He was great!”
“Best quality furniture in the Tri-Cities. The best service staff too! We have been so satisfied with the quality of service and assistance we have received from all the sales staff at this store. This is our first stop for furniture. We have had some pieces 10 years plus from Macy's and furniture from other places have lasted only about half as long.”
“My wife and I were greeted by Christopher. He was super nice and didn’t pressure us at all as we were just browsing. We found a couple of dining table and chair options we liked and Chris got us quotes for them. He was very informative with our questions we had about their delivery, protection plan, and pricing options. We ended up choosing a set not only because we liked it, but because Chris made us feel comfortable and confident with our purchase. Highly recommend working with him if you want a seamless experience without feeling pressured. Thank you Chris!”
“We enjoyed testing out all of the beds at the Richland Mattress Firm. We ended up buying a mattress today. We are very excited to have it delivered this week. Bryan was very helpful and answered all of our questions.”