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“I needed to handle a very complex international matter, and Jolene at 1st Security Bank was incredibly patient. She helped me verify information repeatedly and went above and beyond to assist me throughout the entire process. Her support was tremendous — I highly recommend her!”
9AM - 5PM
120 N Dunlap Ave, Sequim
Banks
“I can not thank Kitsap Bank enough!
I moved my stepdad to Kitsap bank after he was scammed 7 months ago from First Fed sequim for a second time in 6 years.
I had a sit down talk with the manager Jason and one of the associates to inform them of my concerns with my elderly stepdad who has fallen prey to these Microsoft scams.
Today they noticed suspicious activity of a attempted Microsoft charge and stopped it in it's tracks.
Everyone at Kitsap bank has been so very helpful to my step dad and I and I can not say enough good about them and their team.
Thank you from the bottom of my heart for all you are doing to monitor and watch over your customers.
Much appreciated!”
“As someone new to Sequim I had to find a new bank as my current banking company is not in the area, originally I picked key bank, however after using them a number of times I decided against using it as they had a number of service related inconsistencies and fees that made it not worth my time and money to use them as a primary bank, i dont think they are evil, however I use banks differently.I did look into chase as they had some tempting incentives, but those are locked behind weird pay walls and other things that didn't work well with small business. Sound community bank on the other hand had a friendly yet proffessional atmosphere, high tech ATMs and an APP for my phone that has complete features.Brandi Larson who is the banker who set up my account is an excellent example of ideal customer service, however along with a solid receptionist and on camera ATM tellers that also did there jobs exceedingly well it was one of the most complete banking experiences I've had. I don't think other banks in clallum County are by any means bad but I will say sound community bank is exemplary and sets the standard that other local banks should follow, and it is now the bank I would recommend first.”
“The staff at this Chase branch are incredibly customer service oriented, which is the best compliment I can give. I had such a pleasant experience today because Emily was able to help me (without an appointment) with a stressful situation I feared would never be resolved. Thank you, kind folks, you made my year.”
“I have been banking with Sound Bank for more than 10 years. The staff in both the Port Angeles and Sequim branches always go above and beyond to be helpful and kind in every way. They make everything easy and always help me find answers for my questions. Highly recommend Sound Community Bank.”
“This Bank has served me well over the almost 7 years I've been in Washington. I live in Poulsbo now but keep them as my bank because of the service. Many times I've messed up my account and they have always hung in there. Keep doing what you've been doing and emphasizing the excellent customer service I always receive. Thank you!”
“Always good service and assistance. Especially good handling last year when my computer was compromised and money stolen. Got it all back, thanks to Jason and crew.”
“Customer service is alive and well, or at least it is if you go to this Wells Fargo branch and ask for Emery! He is abundantly cheerful, extremely competent, and you will leave the counter feeling better about the world. Banking systems are complex, but he’s great at navigating them, and if there’s something he doesn’t know, he isn’t going to give you a lukewarm answer- he’s going to figure it out. Thanks, Emery!?”
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“All you can ask for in a bank - friendly, professional, courteous, and local! The great folks at WaFd are unmatched in my experience and our business would not be the same without them. Highly valued and highly recommended. Thank you, WaFd!”