“Sometimes I write a review not because a place has yummy food, but simply because the place is AWESOME! Pacific Power Batteries on the east portion of Totem Lake is such a place. My big screen TV died exactly two months after the warranty ended. Other than buying a new one, we want to responsibly recycle the broken TV. Online searches led us to here. I always have some hesitation coming to a private business such as this instead of, say, a King County transfer station. Will they have hidden fees, will they try to sell you something, will they point to a bin and tell us (not strong people) to fit it in somehow??? Well, let me tell you how EASY it was.
We arrived and parked. We walked in and said we like to recycle a flat screen TV. He said, “No problem. I’ll even help you unload.” My jaw dropped a bit. We filled out a single line on a form. We opened the trunk. This taller and stronger than us guy singlehandedly took the TV out of our car, brought it inside, and gently placed it standing vertically on its edge in an open-top box lending against another big screen TV. That was it. Free! No cost! I was so shocked at how easy it was that I forgot to take any pictures. He was brilliant. Thank you!”
“The local people are very lucky. Kaeden helped me out today and I can’t say enough good things about the guy. Very knowledgeable and easy to talk to. If you’re local to this store, you’re blessed with a good one.”
“Buba the employee at this location was very patient when looking at types of oils and parts I needed. Big help he was when finding everything I needed. I’m talking a whole cart load of parts.”
“10/10 experience today. I’m at O’Reilly’s sometimes 5 times in a day for my cars and bikes, and never have I had as much hands on help with diagnostics and repair. Thank you for hiring passionate mechanics like Jeremy! Datsun forever!”
“The staff was so helpful and took very good care of us. We had difficulty removing the plate on a used car we just bought. The manager, Siera, got one of her own tools (a ratchet screwdriver) and helped us remove one of the screws. The other screw head was stripped. With advice from Ed, she jimmied up a phillips screwdriver with an adjustable wrench, which provided enough torque to unscrew it. I think a rubber band might have also been used to provide grip. She then helped us find the correct replacement screws and even helped us with a plate on our other car. Amazing service. Highly recommend.”
7:30AM - 9PM
20609 Bothell Everett Highway, Bothell
Battery Stores
“I always have a positive experience at any O’Reilly Auto Parts store I have been in. This time I want to give a shout out to Shane at the Thrasher’s Corner store. He went above and beyond to figure out a better, less expensive fix for my car issue. Then he came out and took a few minutes to do it for me. I have had similar experiences at other stores and figured it was time to give props. Thank you Shane.”
“I came in for a warranty battery replacement and had to wait while it was being tested. During that time, Joseph took the time to chat with me and made the experience much better. He was super friendly, knowledgeable, and very informative about automotive parts. He answered my questions, helped me out a ton, and provided excellent customer service. Thanks again, Joseph!”
“Jordan and Joseph are very kind and are very helpful. I had no issues ever with their service. If they are there, you'll be taken care of 100%. They should definitely get a raise and a promotion.”
“Bilal, Daniel, and Benjamin had an incredibly welcoming attitude and helped me find exactly what I needed for my vehicle quickly and efficiently. I will always come back to this location!”
“⭐⭐⭐⭐⭐
Huge shoutout to Dane at Batteries Plus in Bellevue.
I own Lovecraft Events, a boutique event lighting and entertainment company in the Seattle area, and I was trying to solve a replacement battery issue for some of our Ape Labs fixtures without spending a fortune replacing entire units.
Dane was incredibly friendly, knowledgeable, and genuinely helpful from the moment I walked in. He helped me figure out a custom battery pack solution, save some money, and avoid a massive headache waiting on expensive replacements from Germany. On top of that, he’s helping us get a quick turnaround so we can keep our lighting inventory event-ready during wedding season.
That kind of service matters a LOT when your business depends on reliable gear and tight timelines.
Highly recommend Dane and the team at Batteries Plus Bellevue if you need custom battery packs, rebuilds, or just someone who actually takes the time to help solve a problem instead of upselling you.
Thanks again Dane — seriously appreciate you helping keep Lovecraft Events running strong.
– Joe Miller, Owner
Lovecraft Events”
8AM - 6PM
727 134th St SW, Everett
Battery Stores
“Guys are so helpful and knowledgeable here. Always getting my batteries here, no mater for what I need them. They don’t just do car batteries. Lots of selections.”
“I needed a new battery, the associate at Overlake O'Reilly's assisted with testing to see if the battery was actually the problem, provided me with the available options, took out my old battery to get me the core credit, installed my new battery, checked to make sure that my starter and alternator were now testing good and informed me of the battery's warranty information.”
“Stopped in here 3 times in 2 days lol I was staying nearby while on vacation with friends, my check engine light came on, and my car went into low power limp mode. I'm pretty good with vehicles so I didn't need much help to diagnose/repair, but the morning guys here helped out with ordering everything I needed, and let me borrow a couple tools so we could get back on the road. Big thanks to Cody and Nick (I believe?) for all their help yesterday and this morning :)”
“They tested my battery for me and then help guide me to the best battery given the options. They did try to replace it for me but had trouble so I did have to go to another place afterwards to get it installed. Elisabetha helped me and a younger gentleman but I can't remember his name as I write this.”
“everybody at this store is super friendly and helpful except for the manager, every time i have interacted with her she talks in a very condescending manner. my trip there today during checkout i tried to use tap to pay and she stared at me while it wasnt working and then just said “it works for everyone else.” before i got out my card. she then asked if i wanted a receipt which i replied yes to. she then said “well its linked to your account so you wont need it for that”. every interaction ive had with her has been like this. and i remain polite every time. she absolutely should not be the manager.”
7:30AM - 9PM
7232 Northeast Bothell Way, Kenmore
Battery Stores
“5/5 Stars Incredible Staff, Above-and-Beyond Service!
I can’t say enough good things about the team at this Kenmore location. The people who work here are truly kindhearted, knowledgeable, and work harder than anyone I’ve seen at any other auto parts store.
When my husband hit a major wall with a complex repair on his truck, their staff was patient, encouraging, and went out of their way to make sure he had everything he needed to get through it. They treat you like family, not just a transaction. Even the customers who shop here reflect that same great energy, offering advice and encouragement.
If you want top-notch customer service from a team that genuinely cares about helping people, skip the other stores and come here. A huge thank you to the staff for going above and beyond!”
“Big thank you to employee Ryan for going above and beyond with my vehicle. He helped me tremendously and I’m really grateful for his knowledge, also glad he happened to be on shift in my time of need. He corrected the errors of a mobile mechanic that I hired to do some work. I’ll just say he’s a lifesaver - literally.”
“I came to this location to get a new driver inner door handle for my van. The manager Nathaniel was so incredibly helpful. I called ahead and he was able to order the part for me so it was there when I arrived. He even took the time to help me install it! Such appreciation for this! Thank you Nathaniel! ?”