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January 2024
HIMG rarely answers the phone. Calling the main number results in hour-long hold times. The call center is not managed properly or this would not be happening every time one calls. I hope Mountain Health Network leaders will make some improvements in this area. My Mom who is 86 cannot navigate this medical system.
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January 2024
The doctors may be good, but trying to call the facility is awful. I needed to call the lab, which isn't an option on the speed dial list. And I was on hold 27 minutes then gave up. Hire some operators.
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January 2024
This place is horrible in answering their phones. What is the problem? Do you not have anyone working the phones?
