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“I need to share this extra above and beyond service I received today. I did not purchase a product from this business,they did not need to accommodate me. What that did was extremely helpful in this winterycold spell. Tires always deflate . As we get older it's so much harder to fill tires . I asked if it was possible even if I had to pay someone to fill my tires. With out hesitation I was shown which bay to move to, and was happily told no charge. These gentlemen where so very nice and without an extra thought had my tires ready to go with out getting out of the car! They may thought it was nothing at all. To me it was one of the biggest blessing of a rough day! Great service in a small town !”
“We were 160 miles from home and picked up some metal in our sidewall. We pulled into their shop for help. They didn't have our tire size in stock but they changed it with our spare at n/c. The people there are all wonderful and very very nice. I wish they were closer to home, they'd have all our business.”
“Larry gave me a fair and accurate eval of my Civic front end noises, correct and reasonable price. I've found an honest mechanic, after all these years! Yip!”
“My wife and I are currently in the market for a vehicle, we stopped by wanting to see what truck may suit our needs the best.
Tim Stueck was our salesman, he kindly gave us the time to tell us about each model the benefits and disadvantages of each.
We test drove a few and was able to narrow down what we were looking for to a specific model!
We are grateful for the time he gave us, letting us come to our own decisions and chiming in when we asked for more information. What a great place and environment!
If you are in the market for any GM vehicle but not sure where to go to shop, I would seriously consider stopping by Plach and talking to Tim!”
“I only bring my vehicles to AL’S very trustworthy explains every detail gets your vehicle in & out on a timely matter or same day! friendly & outstanding prices! Thank you to the guys at AL’S”
“They are just the best...tbe are hardworking decent human beings which is hard to come by these days!!! Lee and todd are the backbone of New London...down home honesty!!! I will never have my car worked on anywhere else!!!!”
“On a Monday morning drive I realized that my Ram pickup had a noisy exhaust leak. I saw that a pipe had separated between two flanges and the two bolts that broke were rusted tight. I didn't want to tackle the job. I might need a cutting torch that I don't have, might have to drill out the bolts while lying on my back, and all the unknowns that go with DIY exhaust work. I called Accel and they got me in the next morning. They started right on schedule and fixed it right. I was treated with respect, and they didn't try to sell me anything I didn't need. I'm not a welder and I saw they were cutting with the torch and welding the flange so I'm glad I let the pro handle this repair”
“Recently purchased a Chevy Malibu from Mike at Northport. Great guy, no pressure deals and honest. Car had a few bugs but it's an 11 year old car and he was upfront about everything. It's a great car for my commuter and have logged over 1200 miles on it so far. Will definitely be keeping an eye out on their lot when the need arises for another vehicle.”
“I have personally purchased 2 vehicles from here, great service. My Mother recently purchased a Cadillac here. She's older and there were a lot of bells & whistles on this car. Rob & his crew walked her through so she understood how everything worked.
Great customer service!!”
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“First off, the work done was top notch. Had the transmission replaced in my 2018 Yukon XL Denali.
Helped diagnose the check engine light and fixed that for free in the meantime while waiting for parts.
Had other issues after we picked up the truck and he was quick to look at the truck and offer solutions.
Again, the truck drives like a frickin DREAM now!!!”