Appliances in Onalaska, WI

5 locations found near Onalaska
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“I needed to get the screen protector on my phone replaced. The employee at the door told me the wait would be at least an hour, but I could schedule an appointment and come back later. She quickly set up the appointment, and when I came back ten minutes before the scheduled time, Brad was ready to help.He looked up my phone number, found the record of the screen protector I bought years ago, and replaced it perfectly in less time than it took me to browse a few aisles. There was no charge for the product or service.Good job, Best Buy! But more importantly, good job, Brad! I have pretty severe anxiety, and Brad made what could have been a stressful and uncomfortable situation for me very easy and painless. This was right after the holidays, and I was so relieved that he only asked me for the information he needed, only gave me the information I needed, and refrained from any small talk or “How was your Christmas” kind of stuff. It really did make my day better.For people who enjoy chatting with strangers in public, it’s good customer service to ask general questions about nice stuff. Brad recognized that I am not one of those people, and gave me the customer service I needed, which is as little talking as possible. Thanks!”

3.8 Good59 Reviews

“Everyone there are professional and very courteous. I've been getting stuff there for a few years now and never had a problem. Frank and everyone are very kind to my wife and myself.”

4.2 Good9 Reviews

“Everyone was very professional and helpful. Prices very competitive with the big box stores, and going there instead of Home Depot supports local business. I'll certainly go back there, again.”

3.8 Good15 Reviews

“Looking for an item but they didn't carry what we needed. Was offered to order and have us pick up at a later date, but couldn't wait. Checked another local store and bought what we needed there. Still friendly and helpful.”

3.4 Good56 Reviews

“We purchased a product at HD in Onalaska. We used the item and we’re not happy with it. When we called the store to see if we could return it, they said absolutely, bring it in. We were still apprehensive, but we brought it in. When we got to the store the young man took the item looked up the purchase, and gave us a refund…. In a world where the burden always falls on the customer, it was refreshing to receive the kind of customer service we did.”

3.4 Good16 Reviews

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