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November 2023 by Tiffany Hunt
My work vehicle was taken her to be fixed after I hit a deer I didn’t pick the location but I didn’t complain either. 3 months later I finally get my work van back for the air not to work!! AND the driver door panel is broken idk how it got broken when the front end of the vehicle was damaged not the door. No I didn’t bother to contact them due to it being my work vehicle and me knowing it’s gonna take forever to fix it!! With that being said body shops need to take accountability for parts on and parts off!! I can speak on this because I did it for 10 year!! Once you break those grommets after taking panels off they can’t be reused. It’s not just the grommets it’s the actual panel that broken and still attached to it. There’s no way a professional body shop doesn’t know this BUT I’m starting to see the guys are just snatching this apart with no knowledge of how to!! Take your vehicle at your own risk
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August 2023 by Libby Shackelford
This is the best repair shop. They always helped me. One time I needed my truck fixed asap. We wanted to go camping. They fixed it in one day. Libby Shackelford
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June 2023 by Micah Southerland
Honest, fair and probably the best diesel mechanic left anywhere around this area!Services: Transmission
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May 2023 by Michael Hooks
Asked for a quote they never returned my call after I called a second time. Your loss Meltons auto took real good care of me!
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March 2023 by sidney autry
Awesome people!! Great service and communication along with reasonable prices and timing. Couldn’t have asked for a better place!Service: Engine repair
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March 2023 by Brian Haynes
Very professional, friendly and honest service! Thanks guys will definitely be back!
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January 2023 by Melissa Ralph
My mom and I use this place last month and we’re confused and offended! The techs didn’t provide any info on costs! Tech asked to check over engine and just LOOKING at it costs us hundreds! They didn’t tell it would cost hundreds, plus the actual repairs. We felt dragged through the mud with this place. If you use, ask every question possible and demand pricing up front! They will Jack up costs on you!Service: General repairs & maintenance
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September 2022 by Thomas Ingle
Top notch service every time I bring my vehicles to Chris at A to Z auto. He will stand behind the repairs that he does. Highly recommend him for all of you Automotive repair needs.
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August 2022 by Southern Landing
Phenomenal service. Chris and his team got my 2016 Duramax feeling like a brand new truck!Services: Steering & suspension repair
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June 2022 by Cruise Control
*****PROS: THIS COMPANY IS GOD-SENT, KIND, TRUSTWORTHY, RESOURCEFUL, INFORMATIVE, AUTO-EXPERTS, EXTRAORDINARY SERVICE.*****CONS: NONE!*****HERE'S OUR 5 STAR REVIEW:My Mom and I would like to take a quick moment to THANK Chris Jones (owner), and his AMAZING Mechanics and Staff at A to Z Auto Repair and Towing in Alabaster Alabama!Long story short, I am a Single woman and my Mom is a Senior Citizen and Widow (My parents are Air Force Retirees).When my Dad was alive, he could always rely on A to Z Auto Repair & Towing in Alabaster AL to provide excellent and trustworthy service!My Dad passed away 6 years ago; recently, my Mom had trouble starting her Chrysler 300.Immediately, my Mom had her car towed to "a different auto repair shop". The other repair shop stated that they did not specialize in the type of repair that was needed, so they advised that she take her car to the Dealership to get it repaired.My Mom was in despair and took heed to that advice. She had her car towed to a local Chrysler Dealership.Without any resolve, her car remained idle at the Dealership for approximately 3 weeks without repair!The Dealership's Service Advisor kept telling her week after week that they were waiting for a part, and that her car would not ever run without that part again (her car only has approximately 55k miles)!After witnessing the frustration it was causing my Mom, I prayed and kindly asked her if I could assist her with this matter---- by calling that local Chrysler dealership to get the part number and to speak to that Advisor… She accepted my assistance.After getting the part number, I called a different Chrysler Dealership in GA to speak with their Service & Parts Managers.Within minutes, both Chrysler Dealership Managers in GA---- informed me that the Part had been discontinued since last November 2021, and that there was no reason for her car to still be at the Chrysler dealership in AL if they could not find the part.After sharing this information my Mom, I recommended that we get her car towed back to her house until she found a solution.As I conversed with my Mom, I truly believe that---- THE GOOD LORD JESUS stepped in to remind my Mom about---- ALL of the GREAT Service my Dad had received from A to Z Auto Repair and Towing in Alabaster Alabama when he was alive!Immediately, we drove over to talk to Chris (the owner) about all that had happened…Instantaneously, Chris gave us hope and assured my Mom that his Auto Repair Shop could find the part and repair it immediately! He even remembered my Dad! -Big Smile-Our prayers were truly answered!!!!!!!! Within a few days the car was repaired by A to Z Auto Repair and Towing in Alabaster Alabama!!!!!In ending, we just wanted to say that ----it is VERY RARE during these days of uncertainty---- that you can find a TRUSTWORTHY, RESOURCEFUL, and AMAZING Auto Repair Shop (especially during a Pandemic), ----BUT WE DID!This is why ----WE HIGHLY RECOMMEND A-Z AUTO REPAIR & TOWING---- in Alabaster to EVERYONE who wants to receive FRIENDLY, TRUSTWORTHY, & EXTRAORDINARY Auto Repair Services!!!!!*** We are Forever Grateful to Chris, his Family, and his Entire Team of Auto Experts. *You will be, too!*Make an appointment with them!-Carlene & Jennie
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September 2021 by Joshua Matthew Franklin
I have experienced both sides of A to Z both as an employee and customer Chris and Kim are just absolutely the best folks out there they are always quick to get a customers vehicle in to diagnose the issue with a customers vehicle and hands down is the fairest and best priced shops out there that I’ve encountered I will definitely be a repeat customer thank you guys for everything you do for the customers and employees thank you!!
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August 2021 by Georganna Felt
Just had my car repaired there again. Great quality of work, fair pricing. Takes time to get my car, but then it is older, so hard to get parts. Always satisfied.
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July 2021 by Tommy G
Great shop that just doesn't throw parts at a car to fix it.
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July 2021 by Sam Riley
Chris did and excellent job. I could not be happier. Great communication. Great prices. Great service.
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June 2021 by Donald Hamilton
Would not recommend this place A to Z Auto to anyone and try to discourage anyone who thought about going there.
