Alabaster Water Board
Hours:
200 Kent Stone Blvd, Alabaster AL 35007 Hours
About Alabaster Water Board
Alabaster Water Board provides customer service that can vary. One customer experienced poor communication when their auto pay was disconnected without notification, and the staff was rude and unhelpful. However, another customer praised the staff for excellent service during a service transfer, noting attention to detail like writing the new garbage day on the receipt. Overall, the business shows both challenges and positive moments in customer interactions.
Most Recent Reviews
February 2024
That's what we get when Alabaster Water has no competition.They can do what they want and we are stuck with them. Same as Alabama Power.
March 2023
Had auto pay then was waiting to go back to regular pay. Thought I .would be notified when that happened...but no, they just disconnected me.When I called about it, girl too scared to tell me. Got disconnected and called back. This girl argued with me. She wouldn't even listen to my explanation. Very rude
November 2022
Great customer service for transferring my service. She even wrote in the receipt our new garbage day. It's the little things for me!
More Comments(29)
- Alabaster, Alabama
