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December 2023 by Clay M
I am giving this location of the USPS the highest mark. Great people working in the building at the counter. Nice selection of gift cards, boxes, tape etc. many mail boxes for rental.
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December 2023 by Pamela Hayden
My package has been processing at this facility for 2 days!!! Usps said it was supposed to be delivered to my address before then!!
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August 2023 by brandon price
Service sucks..... package been sitting same spot for 2 days! This post office is ran by Joe Biden!!!!
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March 2023 by Billy Gonzalez
Excuse me NO ACCESS TO DELIVERY ADDRESS????? You telling me your little trucks ? couldnt turn into a OPEN DRIVEWAY, with nothing to impeded you, no gate, no pets, no small entrance, and yet you couldn't deliver it at 10:19am WHILE IM HOME
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February 2023 by Jayden F.
Usually I enjoy this post office.. but today I had the most unpleasant experience with the lady that answered the phone. She was So rude!!! Acted like I was stupid and was not helpful at all. So unprofessional. Do better.
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February 2023 by Kawanna Brickler
What is the purpose of having posted business hours if you’re going to close before then. I get after working your shift you’re ready to go home I really truly do because often times that’s my reality as well BUT why not say, “Hey we’re not taking any more costumers today we will open again on Monday morning at such and such time.” An older gentleman and myself were both walking towards the counter right before closing and instead of saying this the person at the desk looked us dead in our faces and proceeded to let the gate down before 12p. When I called someone answered the phone then hung up, so I called a few more times before getting someone. Once I finally got someone the lady on the phone said is customary for them to close up right before the posted closing time.
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November 2022 by Akinajin
Mail delivery is terrible.Half of my packages that show out for delivery when I check tracking fail to be delivered that day. When I check tracking after the mail should have run I get the message "Customer has requested the shipment to be held for collection. Please collect your package once available for pick-up." I have never requested a package be held for pickup.Many times my packages show that the have been received by the Alabaster Post office but I won't receive them until days later. I have also had a couple packages go missing after being received by Alabaster Post office.
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November 2022 by Dylan Lawley
Never get my packages delivered to my house always some excuse. Or the the drivers just not competent enough to drive to my house without running off the road or backing into a ditch. Somehow that's my fault so everytime I get something delivered that won't fit in the mailbox I have to chase it around for 2-3 days. I've specifically asked the post office to hold my packages if they won't fit I the mailbox and they can't seem to comprehend that either.
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November 2022 by Ben Turner
My favorite post office. The only one I know where they will call for help at the front window when there's a line. Everybody always has a smile and is very helpful. The exception in the postal industry.
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April 2022 by Daniel Parker
They hold your mail for no reason cuz they didn't want to deliver or have time to.
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January 2022 by Briggs Turner
Every time I order anything that ships through them they either lose the package or put it on the truck, say it’s delivered, and then there’s nothing there. I can’t stand this it’s almost every single time at this point…
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August 2021 by Jasmine Norris
Great People, Always Fast and Friendly.
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August 2021 by DAVID MURPHY
Never had a better letter carrier than "Ms Bob" she has the best attitude and work ethic I have ever encountered. She goes way beyond what is considered her job. The Post Office has been very helpful as well. Never had a bad experience there.
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August 2021 by Un eXPected
Thieves. Multiple packages "out for delivery" that never arrive to my residence. And the tracking information shows when it arrives at the alabaster post office and when it's out for delivery. Yet They never come. One time I sent myself a camera in a package and the African american delivery woman opened it, saw what was inside and tried to drop it off inside our garage AFTER she got busted. Then I called to complain and even sent the video to the inspector and she said " oh we let amazon workers drive our vehicles so that probably wasnt even a usps worker. Even though I sent you the video proving she was in a usps outfit? Yall are pathetic
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July 2021 by Joey Kelly
I hate this carrier, nothing is ever delivered on time and my boxes have a habit of coming damaged when they deliver them. I can't stand it.
