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January 2026 by Allen Clark
Super fast delivery and a super friendly driver.
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January 2026 by Rickey Hall
excellent service
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November 2025 by T BUTLER
FAST DELIVERY, EASY ON LINE PROCESS. GOOD COMPANY
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November 2025 by marty boatright
great service as usual
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October 2025 by Bradley Young
Didn’t show up for scheduled appointment and never called. Had to take off work for a no show, and will have to take another day off for rescheduled appointment in hopes they show up. Not a good way to do business
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October 2025 by John Kelsey
The delivery was supposed to be on that Friday and when that didn't happen we were told it would be Saturday morning. We finally got our delivery on Monday (3 days late). We weren't out but we were quite low and this caused needless anxiety.
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July 2025 by Vivian Crocker
Prompt delivery with great promotional prices. Delivery driver was very nice and helpful getting heaters working
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February 2025 by M Matthews
The worst experience I've ever had with a company...ever!! Extremely hard to get through to a customer service rep. I tried to call many times. One incident, I was on hold for exactly 1 hour, and then my call was automatically disconnected. Delivery driver didn't show up on the delivery day promised and didn't call either. I had driven almost 1 hour to be there. Customer service rep had no idea what was going on and couldn't see my order in the system. Was promised delivery within 24 hours but delivery was 4 days later after I had to drive 1 hour to be there, AGAIN. I ordered only 100 gallons but they changed my order without my consent and put in over 200 gallons! Totally fraudulent and deceptive behaviour! Then Amerigas had the nerve to send me a bill for 200 gallons when I only ordered 100! The U.S Department of Consumer Affairs is full of negative reviews about Amerigas and I will be adding mine to the list so that maybe someone else can be spared having to go through what I did. NEVER AGAIN, Amerigas!
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January 2025 by Jay Mc
We are completely out of gas & didn’t realize until it was too late due to much snow over several days. Ordered urgent delivery it was scheduled for 1/15/25. Requested a call when arriving so I could make sure someone was there when they came. Confirmed they had the contact # multiple times. Got a call from the person who was waiting at the house that they came & left a note that “out of gas someone must be home for leak check”. Well duh that’s what we did. Called Amerigas back went through the whoooole thing AGAIN! Reassured they would redeliver by End of Day. Still no call by dark. Called again. Person outside the USA of course. Requested someone in the local office, which is Albertville AL so I could coordinate AGAIN directly with the “technician”. No resolution at 6:00pm. Other than than REENTERED AN URGENT REQUEST this time with an added ACTION ITEM!!! Ewww yeah that will work !?!? We are dropping to seriously freezing temperatures by the weekend with more ice & snow. NEED HEAT ASAP!
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January 2025 by tammy chapman
Their driver did not deliver gas to a 79 year old lady's house, because why and in this freezing weather. We don't know why and the woman named Esther from India thought that was funny and laughed because I couldn't understand what she was saying. I asked to speak with someone I could understand and her comment was to laugh again and said good luck all their calls are outsource to us! I have never experienced such treatment trying to get help for an elderly lady. The gas was paid for in advance. They wanted an extra $300 to deliver the gas they failed to deliver in the first place. I am closing all my accounts and I suggest you find a company that cares for their customers. You can't go to their office anymore, because I think it is all handled and perhaps owed by an India company.
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December 2024 by Lakota Stahl
This place cannot be straight forward about anything
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September 2024 by Debbie Robinson
Always deliver when they say and notify they are coming!
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May 2024 by Michael Criswell
Very prompt
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May 2024 by Betty Gilbreath
I would give them no stars if it was available!!😡
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April 2024 by Joe Beard
It's been nothing but a joke dealing y'all on anything.The biggest mistake I've ever made is switching over to AmeriGas
