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February 2024 by Carrie Doran
Jacob was the best... he made a very stressful situation so easy. Best and the easiest experience I have ever had buying a car. Highly recommend Bill Hancock Motors and Jacob for sure.
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January 2024 by Paige Jett
Had a wonderful experience, from beginning to end, purchasing my new jeep. Everything went seamlessly, and they were so helpful and informative. Would highly recommend to anyone in the market for a new vehicle
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December 2023 by Crystal Patterson
The easiest car buying experience! They made the whole process simple and everyone was so friendly!
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November 2023 by Paul Sippel
This team is amazing! Everyone here is super friendly and very accommodating. They present themselves as a very humble family owned and operated business and outshine any dealership I have ever dealt with. They class of vehicles they sell are truly amazing, you will never see clunker on this lot.
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November 2023 by TRENTON REYNOLDS
Super great service and super fast financing. The salesman was very respectful and very helpful. Would recommend to all friends and families
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October 2023 by Roberth B.M
I just bought a car with them and my experience with them is that they are very kind to the customers. They have good prices and I want to recommend them for their good capacity and experience that they have with the customers. I recommend them 100%. They are very kind. Don't wait any longer and go for yourself. car now
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October 2023 by DIANA CRISANTES
I just got a car with them My experience with them was very good. They are friendly to Latinos and they help you with anything. I recommend them. They have good prices and they are very friendly. Don't miss the opportunity to have a car with them. I recommend them.
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September 2023 by James Oxendine
Everyone here was great. Good price on the Jeep I bought. Easy buying process. Excellent customer service.
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August 2023 by Ashlyn Varnell
Bill Hancock Motors is amazing and have a wonderful team! Made buying a car a wonderful experience!
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July 2023 by R3 Services
About a week and a half ago my family decided that we were in the market for another Jeep. Our first search took place online and that is where we found Bill Hancock Motors' website. It is user friendly with great pictures and we really appreciated the upfront pricing compared to seeing "Call for More Information" where a price should be. Loved that! We were delighted by the number of Jeeps on the lot to choose from when we arrived to see things in person! The lot is clean, and the vehicles look well cared for. They had so many great options at the time of my visit outside of the Jeep selection too. Our customer service representative was Danny. He provided us with a no-pressure, patient and hospitable experience while visiting the lot. He was happy to answer any questions we had and make sure we were confident the entire process. After we choose our vehicle and seal the deal with Jacob, also a great experience, we drive our newest addition home. Not shortly after leaving the dealership we ran into engine trouble and had to bring it back. They had their mechanics look at it and replaced a part at no cost to us and we picked it up for the second time. Not long after leaving the dealership again, the same problem popped up and we returned it to the dealership again. Each time we returned with our vehicle they were apologetic for the inconvenience and eager to resolve the problem so we could start enjoying our purchase. The process for getting this matter resolved spanned a few days with constant communication with Jacob. The problem was resolved by their mechanics, and they drove our vehicle to our home and hand delivered the keys. That was a really cool way to have this experience end! We felt like our experience mattered to them. Since then, our vehicle runs great and it's beautiful and we made many news Jeep friends along the way! We would not have wanted our purchase experience to end any other way. If you are in the market for a vehicle, I would highly recommend you talk to the people at Bill Hancock Motors because they provide excellent customer service.
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June 2023 by KillercraftPlays
About a week and a half ago my family decided that we were in the market for another Jeep. Our first search took place online and that is where we found Bill Hancock Motors' website. It is user friendly with great pictures and we really appreciated the upfront pricing compared to seeing "Call for More Information" where a price should be. Loved that! We were delighted by the number of Jeeps on the lot to choose from when we arrived to see things in person! The lot is clean, and the vehicles look well cared for. They had so many great options at the time of my visit outside of the Jeep selection too. Our customer service representative was Danny. He provided us with a no-pressure, patient and hospitable experience while visiting the lot. He was happy to answer any questions we had and make sure we were confident the entire process. After we choose our vehicle and seal the deal with Jacob, also a great experience, we drive our newest addition home. Not shortly after leaving the dealership we ran into engine trouble and had to bring it back. They had their mechanics look at it and replaced a part at no cost to us and we picked it up for the second time. Not long after leaving the dealership again, the same problem popped up and we returned it to the dealership again. Each time we returned with our vehicle they were apologetic for the inconvenience and eager to resolve the problem so we could start enjoying our purchase. The process for getting this matter resolved spanned a few days with constant communication with Jacob. The problem was resolved by their mechanics, and they drove our vehicle to our home and hand delivered the keys. That was a really cool way to have this experience end! We felt like our experience mattered to them. Since then, our vehicle runs great and it's beautiful and we made many news Jeep friends along the way! We would not have wanted our purchase experience to end any other way. If you are in the market for a vehicle, I would highly recommend you talk to the people at Bill Hancock Motors because they provide excellent customer service.
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June 2023 by Ramona Rosser
As a female it has always made me nervous to even think about trading/purchasing a vehicle. This is not so with Bill Hancock Motors. Jacob Underwood and Bill Hancock both will always treat you with the most servants heart of any dealership I’ve ever experienced. It was comfortable and even enjoyable. They are truly good people you can trust. Thank you Jacob for making this car buying experience a great one. - Ramona Rosser 6/7/23
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June 2023 by DaTarius Evans
Although I give God all the glory! Jacob and Logan knows how to make a good deal happen quickly and efficient and they take pride in their profession. They’re just two great guys to do business with. BH Motors offers you Quality cars and a nice front office to keep you comfortable to make a great car buying experience at Bill Hancock Motors. Kudos to the entire team at BH Motors as they are fantastic people. Even after you have left the lot in your new ride, they continue to reach out to make sure you’re happy and that you’re enjoying your purchase. Looking forward to business again with BHM in the future.
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May 2023 by Matthew Chandler
I would like to start off by saying that getting my car from Bill Hancock Motors has been the most pleasurable experience that I've ever had purchasing a vehicle. I drove 2 hours to their lot and was not disappointed. Jacob my salesman was extremely professional and personable through the entire process. Joe was the gentleman that personally delivered my car to me, not once but twice. When I first received my car there was a minor issue that I immediately informed Jacob of and he did not hesitate to make things right. He sent Joe back out to pick up my car and less than 12 hours later the issue was resolved and I was back in it. 5 stars truly does not give these guys credit for how AMAZING they truly are and how they made me feel during the entire process. I would like to encourage anyone that is in the market for a vehicle to please check these guys out, you will not be disappointed. Again i would like to thank Jacob and Joe for such and wonderful experience.
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April 2023 by Tony Greeson
I’ve never had a car buying experience like this before. Bull Hancock Motors came highly recommended and now I see why. There was absolutely no hassles and no hidden fees. Logan is very knowledgeable about their inventory and easy to work with. If you’re looking for a stress free experience, go see Bill Hancock Motors!!
