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July 2023 by A
Ana was very helpful and patient. Got our phones and lines all set up quickly and answered any questions we had!
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December 2022 by Cory Spurlin
Friendly and knowledgeable staff. However, wait times are usually pretty long. Definitely need more employees. Also, charging customers a fee to pay their bill is wrong.
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November 2022 by David Belew
The lady did try to charge me an unlocking fee for adding service to the criket Icon 3 phone I bought second hand... Once she seen I knew I was already on cricket service & even if it wasnt, that you could order a code from carrier unlocker ssvicsz online for between $ 8 to $25 online... She hooked me up with the $60 plus unlimited plan.. $60
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August 2022 by Joey Stevens
Service is no good warranty is no good service only works if you're inside the city limits if you're a few miles out the service is no good I wouldn't recommend it I would recommend Straight Talk Wireless from Walmart that's my opinion
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August 2022 by Joanna Wilson
The staff needs more training
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July 2022 by Tami Buchanan Ledbetter
Had to go into the store this time to pay my bill the sales lady was very helpful. The only thing I do not like is Cricket charges $5.00 extra for helping and no their is no kiosk in their building.
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May 2022 by Kevin Bryant
Employees are really slow and act like they don't wanna be there
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August 2021 by Karen Jones
Christian was AWESOME!!! In retail you most definitely need more people like her. Sincerely Karen.
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July 2021 by sheena hooper
Very helpful
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June 2021 by Kelly Nole (quaver muze elan)
Christian, their rep was very nice and helpful.
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May 2021 by Brian Lang
Thank you ...but what so i do next ..wth
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April 2021 by Debbie Duke Duke
We have just chise cricket
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March 2021 by Peggy Dyar
No help....by no help I did not mean the staff didn't help. It was no help with my problem. Just seems like I could have had more suggestions about what I could do without buying a new phone right now. The staff was very kind.
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February 2021 by Kayla Brown
Love the service of cricket ! I get two lines unlimited everything for 80 a month , you can’t beat that anywhere !!! Included is internet with unlimited data ! The people are pretty nice some of them could be better trained to know what they are talking about cause you will run across a few workers who have no clue about stuff you ask them . The place is always clean , everybody is friendly . You will have to wait for awhile at certain times due to limited workers there though that would be the only downfall for me to be honest is the wait time sometimes .
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February 2021 by Regena Nieto-Negrete
The service was great I would give it four stars the manager's name was Ashley we dealt with her and she was just outstanding with her knowledge and her service
