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January 2024 by Ray McKelvey
Great service and prices!
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March 2023 by John Vaughn
The ladies that helped us was very knowledgeable and took time with me and my wife
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March 2023 by Dr. Trent L. Williams
Great customer service and nice store.
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December 2022 by Eder Ramirez
Upon arriving, I was very kindly greeted and asked right away if I needed assistance. Then I made my requests, I was very accommodated and shown every model, price, and design there was to offer. After making my decision the staff was very diligent on making sure I received everything I asked for. Finally, my I was very content with my purchase and am anxiously waiting for my new furniture.
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November 2022 by Diane Hunter
Martha Gail waited on me was and she was absolutely wonderful.
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October 2022 by Sharmaine
The sales rep was friendly, socialable, patient, and helpful. All questions were answered, and any time I called, my initial sales rep was immediately present to assist me with my needs. Not only were the items beautiful (purchased) , but the attitudes (of the present workers during my day of furniture viewing, as well as the delivery guys) of the Badcock employees are beautiful too! #ThisGoesALongWay
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July 2022 by Shilonda Pulliam
Ms. Margaret Smith made shopping a fun & pleasant experience. She was so sweet, attentive and kind. Stores need more customer service like this.
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April 2022 by Shawn Mahan
This is my second purchase and they have been very helpful.
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March 2022 by Cassandra Russell
I was impressed when I first walked in the door and the welcome was great. I was able to find exactly what I was looking for. Ms.Martha really assist me well. Thank you I will be recommending this store to others.
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January 2022 by Shameka Richardson
Great place to get furniture! Very friendly and helpful people! Bought a washer last year at a low price and it works great!
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November 2021 by MontiiTheGemini
I aas trying to purchase a bed because I needed one asap and the store told me they couldn't sell me the bed that day due to them not being able to find it on the website... The lady I was speaking to told me that she would leave the paperwork for the manager to look at but the manager hasn't even been looking into it. They claim they are having to do an audit on the bed but they aren't telling me how long its going to take for me to be able to get it. The lady who helped me the first day "Martha Gail" was way better help than the manager herself.
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November 2021 by GW Magera
Great customer service and patience.
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October 2021 by Sabrina Kemp
I was very impressed with both the friendliness and knowledge of the staff at this store. I was able to find exactly what i wanted with their help.
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October 2021 by Tilia Johnson
Great customer service! I love Mrs. Smith and Amber!
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September 2021 by Carroll Hosey
Changing my rating to a LESS THAN ONE STAR FOR BOTH LOCATIONS!!! I was so happy to originally give good rating to Alexander City store, I had found the 2 Lazy Boy recliners I had been searching for.... and she checked to make sure they were NOT on back order.. so image my surprise that now, 18 days later than they were promised, I STILL HAVE NOT RECEIVED THEM, they have not been delivered to the store. I should have picked them up on April 2nd. Since then, I have been told "they will be on our next truck, call back Tuesday" "call back Friday" "I called and verified that they would be in our warehouse the 16th" I'm leaving my original post, so everyone can see the whole story behind trying to get 2 recliners from your store!I live in Sylacauga and went to our local Badcock store. I found the recliner that I had been searching for and asked if it was available in a different color. The sales lady rushed to answer "No" without checking their website or trying to verify her answer... I left there and went online, found the lady had lied and it WAS available in the color I wanted. So I drove to a neighboring city store and found a sales lady who was more than eager to help me... so I give the Sylacauga location a 1 Star rating, but the Alexander City location gets 5+ stars! Very happy with the lady there! Too bad I couldn't do business in my hometown.....
