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July 2023 by T Hardesty
They could drop that $3 fee they charge every month for providing a billing statement which is part of their job. I'm tired of their mistakes
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June 2023 by Harvey Cauley
Great staff. Always friendly and helpful. You are treated like a valued customer, not just a number.
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February 2023 by Michael Butters
Love CCB!!
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October 2022 by Trey4423
My card is cut off again while I'm on vacation, of course after closing hours. So I've been using cash app to send money to a friend to pay for all of my stuff, in normal CCB fashion now they have declined me using cash app, so I'm over seas with no access to any of my money. Might I add I have a permanent travel advisory.
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June 2022 by Ron “Yogi” Terry
Great people to deal with with your Banking needs.
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October 2020 by W Mack
Not a great bank. I have had 10-15 banks over the last 23yrs in the Army, because I move around often (mortgages, auto loans, checking acts, business acts, etc.).I have never seen a bank that does some of the negative things they do. Bank of America is terrible with their "fees" for any transaction, but CCB takes the cake! I recommend you stay away from this banking chain, unless they change they way they charge customers!
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August 2019 by Arnold Clewell
I was overdrawn by $2 so I added $20 to my account. The next day a subscription bill went through for $6 and I got charged 2 overdraft fees of $34 each, then a 3rd one because the first 2 put me overdrawn again(even though I was not overdrawn at the time.) $102 in overdraft fees in 2 days, and they refuse to drop any of them. Do yourself a favor and bank somewhere else.
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May 2019 by Ramon Mack
The people are great they treat you like a human being they always nice and helpful I think I will start banking there soon and mrs Covington is my favorite she is so sweet 😊
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May 2019 by Philip Hadden
The absolute best bank I've ever had.
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January 2018 by hbjeffcoat
Have been a customer of CCB for over 15 years and have always had top notch service. Even after moving to Birmingham still continue to bank with CCB. They know how to take care of their customers!!!
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January 2018 by Christafer Wren
Piss poor customer service if your not a member I guess. Delt with LeAnn and Debra Bush. I am purchasing a truck and trailer from a member. I spoke with Debra who said she would call me as soon as the wire transfer came to them so I could ask the finance dept when they would release the lien so we could transfer the title since i took off this afternoon. Well my finance company called at 1219pm and said they were sending it then. I waited to hear from CCB. After an hour and a halfi called and was transfered to Leann in the loan dept who told me that Debra had brought the wire transfer to them an hour ago. I then asked about releasing the lien and she said she didn't know anything about it that Steve Frasher would do it when he got back in and she would call me. I asked when he was expected back and I was told he doesn't answer to anyone so he comes and goes as he pleases so she didn't know. Well another two hours later I finally get a call from Debra saying the transfer was in. Finally at 455pm after the tag office was closed LeAnn calls and says the ladies next door have released the lein.. Wonder why they couldn't do it 4 hours earlier so things could have gotten done? They definitely aren't in a rush to help anyone. I also left Steve a message that was never returned.
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August 2017 by Carmen Ammons
Always greeted by friendly people who know how to take care of business.
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July 2017 by Jessica Byrd
Accounts for children
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April 2016 by Tim Sales
They could drop that $3 fee they charge every month for providing a billing statement which is part of their job.
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November 2015 by Sherrill Taylor
Nothing but love for my bank. They treat you like family.