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November 2023 by Karen McGlaun
I recently purchased a bed set from the Andalusia, AL store for my mother-in-law who is 88 years young. With the help of Christy Fuller at the store, we were able to find what we wanted, purchase a set at a great price, and have it delivered plus setup the very next day. Great speedy service, great store, and a great bed. Thank you, Christy, for helping us find what my mother in law wanted and thanks so much to Mr. mattress for great prices and safe delivery.
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November 2023 by Sania Tolbert
Thank you Mrs. JoAnn for helping us out with the washer and dryer.
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November 2023 by Google user
I tried to wait as long as I could to allow these incompetent people enough time to fix their wrong and I will remove this review if and when they do fix it but here is my experience. Back in May my wife and I bought a very nice couch set for Mr mattress and home (over 3k) From the day they delivered it was broken from the frame and very shortly after the motor went out we have been back and forth and they never ever have any answers or information and they continuously lie about parts being ordered and on the way and never return my calls this has been going on for 6 months !!! Come on like it's obvious they don't care this has been going on for far too long I have never in my life dealt with people who honest to God don't care about the customer they have their money yet here I am with broken couch since day 1 with no effort on their part to find solutions no sense or urgency at all. I will never be coming back to this location.
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September 2023 by SHELBY WILKERSON
Very poor customer service from christy in the store! Sold me a mattress and not once called me back to give update on it or anything. Joanne was the absolute best with calling me and making sure I got my mattress. Even went out of her way to pick up the mattress and deliver it to me. If you go to Mr. Mattress please Use Joanne!
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April 2023 by Collin Ward
We bought a mattress from them when I moved to University. The bed was great for a very short period. Despite numerous rotations, it is now two years old and features a cavern in the center of the mattress. Every night is an exhilarating journey of climbing the ravine and rolling or sliding back down. Back pain is the reward for a night of hard work. Despite the moral turmoil of selling faulty products without correction, I am sure the owners sleep better than I do. The only upside to this experience (other than the tremendous upward cliffs on either side of my mattress) is that I now have the pleasure of living the rest of my life without purchasing another mattress from them.
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September 2022 by Donna Ward
Great experience beginning with in store purchase to home delivery and set up!!! JoAnn was exceptionally helpful and informative in our decision making process. The delivery guys were punctual, friendly and made sure both beds were to our satisfaction before leaving. Would highly recommend contacting them for your next bedding purchase. Thank you Mr Mattress!!
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September 2022 by Donzell Simpson
JoAnn was a pleasure to work with! She was very knowledgable about her products! I highly recommend shopping at Mr Mattress and ask for JoAnn!
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December 2021 by Janie Reeves
Great Customer Service, but I thought prices were too high.
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September 2021 by Diann Kersey
We really like our mattress we bought from Mr. Mattress. Very friendly service in the store and delivery. I only gave 4 stars because the box springs we bought are terrible and not the quality we expected for the price. Our old ones were better. Ask about the box springs before you buy!Update: Mr.Matress replaced my box springs! Much better quality! 5 stars for customer service!
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September 2021 by Sara Williams
Our sales lady at Mr. Mattress was very helpful and friendly! She got us the mattress we needed that was best for me and my husband. We are loving our new mattress and No more backaches!!
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September 2021 by Kenneth Jackson
June was outstanding in listening to our needs for a mattress. She was very professional and made us feel like we had known her for years. She also expedited the delivery for us!
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September 2021 by Richard Call
Went to mr. mattress in andlusia Alabama few days ago looking for new bed and went back few days later and JoAnn Jones very nice helping us pick out or new I Comfort adjustable bed .and knows her job very well..very friendly and goes above and beyond her call of duty.Come and let joAnn help you pick out your new bed. Thanks again for all the help picking out our new I comfort adjustable bed joAnn jones..
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July 2021 by Dawn Plant
My husband and I went yesterday for the first time. We were very impressed with the customer service. We had shopped in Dothan and Enterprise but by far more satisfied with the price, quality and overall experience!!
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March 2021 by Kenzi Ann Falk
I went in today in desperate need of a washer my husband was having surgery and I found one I like and bought it I didn’t need installation just delivery and they delivers it that afternoon great price and great service !
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February 2021 by Blake Brittany Bass
BEST experience buying furniture ever! prices were great, selection was the best in town, and the customer service was out of this world. 5 stars
