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November 2023 by Mark Nichols
This company is the absolute dregs of humanity. Awful service. Constant outages. Ignorant people. It’s out of NY. So. I hate it.You can’t live here. I MISS COMCAST. THATS HOW HORRIBLE IT IS. Move to Crenshaw with CSpire. Better.
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August 2023 by Brandie Dodson
They said my bill would be 182 plus taxes. Tell me why my bill says 342
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July 2023 by Sadie D.
Service is always going down it is very unreliable so from my printers quit working too much up-and-down my alarm system that I pay money for is always down because I don't have Wi-Fi service half the time and they just keep fixing it and fixing it and it's not fixed. I am so fed up with this company if you want good service its not here.
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June 2023 by No Faux
Predatory business practices like used car lots . Data caps even on the GiG @150$!!!! A month . Constant creeping bill and 1/10th the upload speeds compared to download . If they can get away with it they will basically. I appreciate them upgrading our infrastructure but they're just asking to be taken over the momment something better comes along . The internet itself has been reliable .
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June 2023 by Judith Moore
Love the coverage,but just got my first bill and it's 35 dollars higher than I was told ,be calling about this in am
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May 2023 by Yvonne Vieira
If they need to come out, they say they don't raise your rates but they always do. Internet sometimes down or drags slowly at times. Very annoying. Help is okay but sometimes have to call them a second time and sometimes the internet is down in the area for up to 10 hours possibly. I don't count the hours but it seems like a long time but when you're in the middle of a movie or something, it's very upsetting.I think the rates are too high just for internet and a modem rental it's 73.00 a month. Not sure if that's high or not. Have had them for a few years now..
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April 2023 by Dustin Short
This is the ABSOLUTE worst cable and internet service I have ever come across. Cable doesn't work 80% of the time and internet is nowhere near what you pay for. Customer service is just as sorry. They say they will credit you for all the time service was disrupted but NEVER do. Avoid this company and their service AT ALL COST!!!!!!
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January 2023 by NVSES lee
worst service. This is a monopoly scam.None of the services work properly.
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June 2022 by Tommie Norris
All equipment has been returned, still has a debt collector calling me asking me to prove to a 3rd party we returned their equipment. After years of the worst service ever.
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May 2022 by Emily Watts
Sick and tired of the prices going up. Paying two years in and its increased 70 dollars. Im paying 140 for just internet! Do not recommend... mobile hotspot will suffice.
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March 2022 by Kim Mcgee
If there was an option for 0 stars I would definitely do that! This company requires over $170 to book services but that was over two weeks ago. 3 phone calls later- each time they say they don’t have the manpower to come out but won’t refund the money!
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February 2022 by Amanda Everidge
Office people are amazing! Went up there they were on lunch but opened the door right at 2 when lynch was over an were super nice as soon as I walked in the door. Asked for a remote an they didn't hesitate to help me! I really appreciated that.
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February 2022 by Jesse Roney
Advertised price for one gig service and a variety pack TV $129. Actual price using one TV $189.64. Just so you guys do not have to do math in your head, there is a difference of $60.64 in their advertised price and their actual price. This company will rob you if you let them. On another note if we have the slightest rain in Andalusia the cable goes out. That is a line maintenance problem. For those that don’t know on the power poles on the bottom row that is your cable line. The boxes are the junctions. inside those Junction boxes should be weather-shielded. My guess, most of them are not and that is the reason we lose Internet when it rains.
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February 2022 by Terry
The lady waiting on customers was very nice but the way they had the office area for paying customers was really harsh. I ask her where was her help and she said they had to maintain 6’ distance and couldn’t have any other office person helping, but they had big sheets of plexiglass separating them and the customer. My question is why couldn’t they do the same for each other. One guy had to sit on the floor because he was old and couldn’t stand long. Horrible office conditions. Manager should be ashamed.
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February 2022 by Pridemore
Contrary to rumors I found the staff to be very forthcoming with answers to my questions and exceptionally helpful with problems with the internet. Send somebody out almost immediately once I had set up a scheduled maintenance request the person came out within an hour before he was supposed to. found this fascinating and spectacular. Good job Mediacom keep it up.
