Victra is a local Verizon Authorized Retailer offering a full range of wireless devices, including phones, tablets, and accessories. The staff is consistently described as super friendly, knowledgeable, helpful, and professional. Consultants listen to customer needs to find the right phone and plan, even working within a budget. The process can be lengthy but is considered worth it for the quality of care and service. Customers report a great experience and indicate they will definitely recommend this Verizon store.
Went in for help with a tablet we ordered on line. Adrian was in on her day off helping the lady at the back desk. Although I was stressed from my 30 min wait until she arrived. She made the process fun and relaxed my mood. Adrian is a super employee!!! While on the phone with customer service helping us for over an hour.... read full comment
September 2025
Superb customer service. Only one gal was working but she handled business perfectly. 5* for her alone.
September 2025
I was unable to receive phone calls on my cell phone, but the team that works at the Andalusia Verizon Center worked extremely hard trying to solve the problem and they were successful.
