I've been with BB&T for a while and they are a great bank! This particular branch takes a while whether you go in or go through the drive-thru. They are typically always backed up. What should take a few minutes, turns into 10 or more.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
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