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February 2023 by Sierra Roper Price
The woman told me she couldn’t transfer my phone service to my new phone because my husband wasn’t there and he is the account holder even though my name is linked to my number and had a bad attitude the whole time. Left me with no phone service since he was at work and couldnt come by, I even asked if we could call him and i know the account pin and she said there was nothing she could do. Honestly seemed like she just didn't want to do anything out of her way to help us. Went to the Jacksonville store and they helped me in less than 5 minutes.The anniston store had horrible customer service, I will definitely be avoiding this store from now on.
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November 2022 by Michelle Andres
Waited .....standing in store for 1 hour 6 customers and 2 employees I would suggest paying bill online and if something else is the issue call customer service to handle it over the phone..... there was a lady waiting to pay a bill for an hour...
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February 2022 by Frank Johnston
Great bunch... friendly and awesome
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January 2022 by Teala Willis
I love cricket and employees are wonderfull well at least the Anniston loction is Oxford not so much
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December 2021 by cathy hood
Cricket is the best phone service,both managers today was Aweson at the store on South Quintard in Anniston,very helpful,need more like them.i give them a 10.Cathy Hood.Wireless customer at Cricket
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December 2021 by Samuel Phillips
My wife is a customer of theirs. They know their stuff. I almost I was acustomer of cricket
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June 2021 by Adam Gieger
Great place and people
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May 2021 by Netta Young
Very helpful
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November 2020 by Candy Garwood Bentley
Great customer service and very helpful employee. She a good sales young lady. Need more like her.
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October 2020 by Candy Garwood
Just love the customer service there. The lady worked hard with getting her customer what they need & want. Her timely manner was great. Thanks for the all the help.
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September 2020 by James Rhoades
they will sell you a service tell you what you want to hear take your money then when you find out you can't get the service you paid for they will tell you that you have to buy a new phone in order to get it working when you call customer service they blame the store the store blames customer service and neither one cares about what happens its all about just the money should've been about a $100 deal now it's gonna be about $200 more i would not recommend this store or the oxford store they tell you what you want to hear and get you out the door then it's your problem from then on
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September 2020 by James Rhoades
this store let me me bring my own phone over from another carrier let me buy the unlimited plan with 15 gbs of hotspot only to find out that my phone is not compatible for the hotspot they basically stole my money lied to me and now they are telling me i have to buy a phone at full price in order to get what i already paid for and when you talk to them they say call customer service then customer service lies to you and they just try to wear you down what should've been a $100 deal now they want another $300 for another phone and have to activate it i guess they love stealing from a customer i paid for services only to find out later i can't get it even though they took my money for it and they said there is nothing can do
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June 2020 by Lyn Brewster
Tamia was GREAT! Very knowledgeable of the products and service! Helped me in less than 15 mins.
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March 2020 by Diann Edouard
Sandra was so help and amazing and a very pleasant worker. I really enjoyed my few mins in the store!!!!
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March 2020 by Michael Treadwell
The lady didn't know what was going on and couldn't fix the problem
