Metro by T-Mobile offers value-packed prepaid cell phone plans with unlimited 5G data at great prices. The store provides current deals on devices like the latest iPhone, Samsung, and Motorola phones. Customer experiences can vary significantly by location. One customer reported a negative experience at the Oxford store, where they were incorrectly told they could not swap a SIM card to a different phone, leading to an unnecessary purchase. That customer found they could perform the swap online in just ten minutes. However, the same customer highly recommends the Anniston location on 21, describing the staff there as accommodating, patient, and very informative about products and service. Another long-term customer states they have had their service there for years and plan to stay, noting the store is worth the drive even though it is not the closest to their home.
Bryana was very helpful and patient with my wife and I. Went in for help with our bill and left with home internet! Exactly what we needed! Would recommend this location to anyone!
December 2024
Ashley was informative, friendly, and patient with me. She was able to satisfy most of my needs and went out of her way to help. Would recommend Metro's service to anyone.
June 2024
Nice place to do business with Nick Will fix you Right up. Very friendly and not pushing sales people I had e pleasure doing business with themt.
