-
April 2024 by India Jade
Technician Jessie is AMAZING! I highly recommend him he did a service call after a previous Tech did not want to do his job! Previous Tech didn't even knock on my door. U-turned in my driveway and called in as a cancelation. Jessie got out internet working the best it ever has! Thank you!
-
March 2024 by Roger S
Recommend !!!
-
March 2024 by Rejeania Moss
Wonderful technologiest
-
March 2024 by Kanina Crosen
We have been working with Mike to try and get our service moved for our business. He has been phenomenal - even when we had to change things last minute he has been on it!
-
March 2024 by Bonita Tanner
Hi...I would like to thank Joseph G. for coming out and setting me up with new wifi system EERO...Joseph very professional and very helpful on explaining my new set up...thanks alot! ???
-
March 2024 by David Young
One of the worst companies I've ever done business with and I'm 62 years old. They have no direct competition in our area. There are literally no other cable tv/internet companies, just satellite and fiber optic. Therefore, they do as they please and don't care at all about customer loyalty. I finally had enough and switched to satellite. Fingers crossed ?.
-
February 2024 by Deborah Johnson
I am very happy to have Wifi from Sparklight!! The Team Member that installed my equipment was very professional and helpful?
-
February 2024 by Ronnie Kellum
For the amount you have to pay each month for spark light with less than desirable channels to watch I don't understand why it would take 10 days for someone to come to your house and check out what your problem is
-
February 2024 by Pr3ttyface_ Keyona
I switched from AT&T paying $150 every month and when I tell you sparklight has great deal and it is well worth it! I highly recommend , literally went from paying $150 to $35 with the best service ever.
-
February 2024 by Phillip Barrett
Customer service is HORRIBLE when calling in , apparently it is handled overseas by non English speaking individuals . Currently looking for other options for service provider with quality customer service!
-
January 2024 by Rebecca Meneses
We've had continuous service, no "dropped" periods of no internet and Wi-Fi. Very happy
-
January 2024 by Carl Dickerson
Great service by Joseph G. and maintenance tech Ben on finding and repairing trouble with my cable television service outage especially with the cold weather conditions.
-
December 2023 by Any Reason
It's okay I guess. Service is okay, customer service is good but techs are not so great. Could be a lot better.
-
December 2023 by Sean Hill
Just switched to AT&T, couldn't be happier with their faster, more reliable, cheaper service. Also the perks, 250$ in gift cards, and they're paying my last joke of a sparklight bill, 32$ that should be owed to me, but they won't even let me log on using my old password to view my bills and find where I paid a 130$ deposit to get service started at my new address. When the service at my old address went into collections, they sent 0 correspondence to my new address. They put a collection on my credit report before notifying me of it whatsoever. I even had service with them still at my new address and NO ONE reached out to me. All they did was send bills to my old address, and none of them were given to me. They let my son's mother set up service in her name without even telling me that mine was disconnected. I attempted to resolve this with no luck. They just won't take accountability that they did NOT take ample action to let me know what was going on. The thing, I think, that makes this outright inexcusable is I still had sparklight service at my new address. They knew I had moved. I can't wrap my head around it this is just outrageous.
-
December 2023 by T B
Sparklight has great internet. Never failed me. I switched to something cheaper though.When i switched, I got locked out of my account and couldn't pay the final bill online and they never made a paper attempt. I had to call them in order to make payment so I just let it go to collections and paid. At least they called for payment. ?
