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February 2024 by Glenda Camp
Easy in and out!! Got my 4th Covid vaccine today
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December 2023 by Don Kissinger
why post store hours if your not open during posted time....9:16 sunday nov 26 2023 no one heregrrrr
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December 2023 by Angela Gravitt
This location has one of the worst pharmacy teams for CVS. They are rude and very inefficient.
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November 2023 by Stalk
Literally the most useless pharmacy in Arab. Technicians are either incompetent or not trained either way I would not trust them with anyone’s medication as it can be life threatening. If I could give 0 stars I would. Shut this useless location down.
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August 2023 by The Real
Store hours are wrong for Sunday. 9:45am and they're closed. Door says 11am
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August 2023 by Jannice
Nice clean quiet hardly no other shoppers. Was able to find what I needed and quick to get out and back home thanks CVS.
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May 2023 by Steven Tighe
When my primary sends in a script to be filled 2 days early, it's for a health reason. The pharmacist at this cvs that is messing with my health needs to find another job.
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March 2023 by Nicole Taylor
Every time I’ve ever been to this pharmacy they can’t fill a prescription bc they are out of the medication but then I go to ANY OTHER PHARMACY and they have what I’m looking for and provide a professional service with a smile. This has happened multiple times to both myself and my husband and every time the pharm techs are unnecessarily rude. I gave them one more shot today only because other pharmacies had closed… and they were out of yet another medication and they were rude.. AGAIN. Went down the road to a different pharmacy and they had lathe med and were pleasant throughout the process. Never again.BUT the lady at the front checkout at CVS was an absolute sweetheart and she was so sweet to my boys. My issue lies 100% with pharmacy.
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February 2023 by kevin brittingham
Was in drive threw line for an hr. Then was rudely told I must come in to get my daughters medication. I come there are very unprofessional and rude saying they are to busy to feel prescription till the next day I told them it's for my child's mental health and it must get filled today. Waited another 30 min to get the meds. Guess what they gave me the wrong medication if I didn't catch this it could have really hurt or possibly killed my daughter.
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January 2023 by Danisa Brown
It takes cvs all day to fill a prescription and sometimes you get it the next day. Then there are times you turn in 4 prescription and get one back then you call 20 days later and they finally fill it.
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January 2023 by John
So once again the Karen comes out in this pharmacy pharmacist.I called a week ago about my prescriptions due on Friday January 5th. I called because I wanted to make sure they would have enough medication to fill my 3 month supply. I was told by one nice lady in this pharmacy yes we will note. Monday January 2nd of this week I called again, the gentleman I encountered today was who I spoke too. He stated it’s not due for refill until Friday and I agree I just want to make sure you have the medication.Today Saturday Jan 6th I go to get my medication and what happens, they cannot fill the prescription. Pathetic!!So now we discuss what are my options, change to 1 month prescription or go to another pharmacy. I did everything to make sure this did not happen. I am calling another pharmacy to see if they can fill because the last time cvs changed my prescription I could never get it back to 3 month. The same guy I spoke to Monday I will need to wait 45 minutes to get the 30 days supply. He just counted the bottle for how many they had on hand. The bottle is still setting on the counter and I have to leave and come back. I said no and he goes to the pharmacist.Here comes Karen. She does not want to accept they are wrong she wants to get into a debate. I tell her give me my other prescription and she says she does not have to service me and closes the window. She obviously thinks she is still in 1960 Alabama. I left.I called another cvs in Huntsville. By the time I arrived at the pharmacy (40 minutes) the prescription was fill and I was met by a professional.
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January 2023 by Nat Rudulph
Truly the most unreliable pharmacy I've ever been to. They tell you on the phone they have a medicine in stock and there's no delays. Then when you get there, they are out of stock. This is unacceptable when it's heart medicine or something that can jeopardize your life. This leaves you without your meds if it's close to closing time and no opportunity to go anywhere else.I've also been told by phone there's no delays in filling a prescription, but when I get there they want me to wait 2 hours, making it impossible to compete a very busy day.I explained that if someone calls to ask if they are out of stock or having delays, they can't just say yes when it's not true. They were VERY rude and snapped at me saying if they want to take a lunch or take a break, I would "just have to deal with it".I will never come back to this pharmacy.
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December 2022 by Tressie Dean
They have a great selection of items. Was able to fine a holiday pack of Chapstick that nobody else had. Great gadgets for Christmas gifts. In love with the Peanuts fireplace Christmas decoration! Super-helpful cashier took me to all the things I was looking for. Plus, $4 in extra bucks on my receipt!
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November 2022 by Brent Cleveland
Failing refrigeration with little notice of affected prescriptions. Understaffed. Drive through closed during drive through hours. Long wait in line only to find out the prescription that was promised at 1pm is out of stock at 6pm. Absolutely unacceptable. Will be switching to a local pharmacy. CVS in Arab is rubbish.
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October 2022 by Jason Jones
Will never go back. Terrible customer service. Never answer your calls either.